Case Study: IAP Worldwide Services

  • Source: IBM
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IAP, a support services provider to the US Department of Defense and other federal customers, had to address the increasing challenges of forecasting and budgeting. Its old financial system required time-intensive data entry and lacked the functionality for detailed resource planning and reporting. Of all business analytics products, IAP found Cognos TM1 offered the speed, agility, and Web-based functionality it needed.

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Case Study: Blackbaud Inc

Blackbaud Inc is a provider of on-demand software and services for nonprofit organizations and offers an online constituent relationship management solution. This case study points to the business issues that Blackbaud was able to overcome using FinancialForce professional services automation (PSA) and identifies the project results. Read More

Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

  • Source: Ovum
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IBM leveraged SugarCRM's user-focused customer relationship management (CRM) to transform its global sales organization, deploying a new system for reps that manage millions of opportunities worldwide. Read an analysis of how IBM completed this task. Read More

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The company is a financial services group with operations in banking, investment management and insurance. To maintain the profitability of its credit card business, the company maintains vast amounts of customer information. However, its Excel­based tools lack functionality. Learn how a business intelligence (BI) solution can help the company increase its customer base and derive greater profits from existing customers. Read More
 
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