Case Study: InMotion Entertainment

  • Source: Microsoft
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InMotion, with more than 50 stores in 33 airports, delivers portable entertainment to the travelers’ market. InMotion faced inventory control issues due to limited store space, and plans to merge with another airport retailer added to the problem. The merger required InMotion to find a solution that could handle multiple sales channels while providing real-time inventory updates to prevent overstock in stores. Learn more.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

ERP Can Be a Barrier to Agility in Electric Power Sector

  • Source: IFS
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In this white paper, we’ll examine the different enterprise agility barriers reported by study respondents and discuss how energy industry executives can select software for enhanced enterprise agility and change readiness. Read More

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