Case Study: Integrated Customer Data Drives Efficiency and New Revenue Opportunity for Leading Medical Solution Provider

  • Source: ServiceMax
  • Written By:
  • Published:
  • (Originally Published On:) )
Solta Medical, a developer of innovative esthetic energy devices to address aging skin, needed a scalable platform to support near-term product and customer growth and a recent merger. It sought a single, integrated CRM and field solution—one that could provide complete customer and product history. See how the ServiceMax solution has greatly increased Solta’s visibility into its customers and their products. Read the case study.

Featured Software Research:

Selecting ERP for Oil and Gas Industry Contractors and Vendors

  • Source: IFS
  • Written By:
  • Published:
Suppliers to the oil and gas industry are under more pressure than ever before to increase quality, collaborate closely with the customer, and take on more project risk. Learn how enterprise resource planning (ERP) helps engineers procure construction companies, equipment fabricators, and service providers to meet the new demands from oil and gas companies. Download this white paper to learn more. Read More

Go Daddy: Best Practices on Validating Storage Performance

Learn how Go Daddy accelerated new storage technology adoption, decreased risk by ensuring SLAs, and reduced costs by 50% for its 30 PBs of hosting data. The new storage validation process empowers Go Daddy with the insight to optimize both service delivery and vendor selection.  Read More

You may also be interested in these related documents:

Case Study: Electronics Manufacturer Doubles Production and Market Share, Drives 20 Percent Efficiency Improvement

ARCA is one of the largest manufacturers and systems integrators of cash-handling devices in the world. ARCA’s management team searched for a new ERP solution that would provide better ERP support for its financial departments while helping drive improvements in other functions across its enterprise. It also wanted a solution that could meet the requirements of its OEM distribution function. It chose Plex Online. Read case study. Read More

Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis

  • Source: SAP
  • Written By:
  • Published:
An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing and sales vehicle for reaching them—with a shrinking budget. And shifts in customer spending demand a fresh look at the value proposition of your current products and services. Find out how you can stay close to your customers as their needs change. Read More

Best Practices of the Best-run Sales Organizations: Sales Opportunity Blueprinting

  • Source: SAP
  • Written By:
  • Published:
To move your sales team to the next level, you need to find answers to several questions. For example: How do you determine which customers provide the best opportunity for a successful sale? Can you develop and present a comprehensive view of your value position to a prospect? What is the role of IT in driving a best-run sales organization? Find out how leading companies have answered these questions—and how they excel. Read More
 
comments powered by Disqus