Case Study: Kaiser Permanente

  • Source: Saba Software
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Kaiser Permanente serves the health care needs of 8.2 million members across the US. To maintain high quality of service, Kaiser continually invests in training its employees at all levels of the organization. But its regionally based training programs were resulting in inconsistent training and massive duplication of effort. Find out about the learning management solution Kaiser installed and the subsequent benefits.

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Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

  • Source: Ovum
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IBM leveraged SugarCRM's user-focused customer relationship management (CRM) to transform its global sales organization, deploying a new system for reps that manage millions of opportunities worldwide. Read an analysis of how IBM completed this task. Read More

Case Study: Ralco Industries

For manufacturers, business success can be influenced by a strong quality management system. This case study looks at how metal stamping manufacturer Ralco Industries uses the Plex Manufacturing Cloud to automate quality. Read More

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