Case Study: Keck Observatory

  • Source: Jama Software
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If planetary life is to be found outside our solar system, the W. M. Keck Observatory will play an important role in discovering it. Perched on the summit of Hawaii’s dormant Mauna Kea volcano, the Observatory’s twin telescopes probe our solar system and the deepest corners of the universe. But, how does such a sophisticated system get built? And, how does the engineering team ensure it’s done right? Find out more.

Featured Software Research:

Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

ERP Can Be a Barrier to Agility in Electric Power Sector

  • Source: IFS
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In this white paper, we’ll examine the different enterprise agility barriers reported by study respondents and discuss how energy industry executives can select software for enhanced enterprise agility and change readiness. Read More

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