Case Study: Land O’Lakes Builds Expertise, Boosts Sales

Operating as a provider of dairy products to consumers and of agricultural services products to farmers and ranchers, Land O’Lakes had two challenges. One was to educate the people selling the agricultural services products so they would know what to recommend to farmers. The other was to retain those people. Learn how Land O’Lakes used a learning management solution as part of its expert seller strategy.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

Software Usability Challenge for Electric Power Industry

  • Source: IFS
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Enterprise Resource Planning (ERP)/Enterprise Asset Management (EAM) usability is a challenge for the electric energy industry according to a study conducted for IFS North America. This paper outlines study results of 100 electric energy industry executives and offers advice for selecting ERP and EAM for maximum usability. ERP and EAM with enhanced usability increases productivity and system usage, maximizing value realized. Read More

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Case Study: Weinmann GmbH

Hamburg (Germany)-based Weinmann, a manufacturer of medical care devices, was named in the 2007 “Germany - Land of Ideas” initiative, and awarded the Industrial Excellence Award for “Top Factory” in 2008. Still, the company has ambitious plans for growth. Learn how Weinmann’s enterprise resource planning (ERP) system supports those plans and enables the midsize company to plan, coordinate, and control its activities. Read More
 
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