Case Study: Leveraging Response Management in a Super-charged Environment

  • Source: Kinaxis
  • Written By:
  • Published:
  • (Originally Published On:) )
Research in Motion, maker of the BlackBerry, had a rapidly expanding customer base and shortened product life cycles. This led the company to add more contract manufacturers to its supply chain, meaning more complex decisions had to be made in less time. To stay competitive, the company implemented response management technology. Learn more about the company’s rapid growth and the software that helped make it possible.

Featured Software Research:

Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

  • Source: Ovum
  • Written By:
  • Published:
IBM leveraged SugarCRM's user-focused customer relationship management (CRM) to transform its global sales organization, deploying a new system for reps that manage millions of opportunities worldwide. Read an analysis of how IBM completed this task. Read More

Case Study: Roland DGA

World leader in sign, graphic arts, fine art, vehicle graphics, UV, photography, engraving and 3D modeling industries Roland DGA uses Invensys Operations Management to provide an accounts payable solution to ensure that vendor invoices are paid promptly and accurately, while maintaining adherence to ISO and Sarbanes-Oxley standards. The Invensys Skelta Business Process Management and Skelta Accounts Payable solutions verify invoice data for more than 1,000 vendors by locating internal Roland DGA... Read More

You may also be interested in these related documents:

Case Study: CBH Group

  • Source: IBM
  • Written By:
  • Published:
Facing a projected 400 percent increase in transactional volumes for its key grain handling application, CBH Group needed to boost performance, resilience, and availability. Learn how the company’s new server consolidation and virtualization program helped it achieve a 400 percent increase in transaction volumes, cut costs, reduce power and cooling requirements, and enable rapid response to new business requirements. Read More

Case Study: Levi Strauss & Co.

Levi Strauss SA needed a marketing application that would support its customer relationship management (CRM) programs. In addition to insight into customer behavior, Levi’s wanted to know about customers’ preferred communication channels and their response to brand campaigns. Learn about the solution that helps Levi’s achieve this, as part of Levi’s Loop program, by expanding the company’s communication channels. Read More
 
comments powered by Disqus