Case Study: PearlStreet Ltd.

After a number of acquisitions, it was vital that testing, inspection, and asset care provider PearlStreet have a solution to integrate each business and consolidate key company and financial information in one system. PearlStreet deployed a range of PRONTO-Xi modules, including project costing. Now, the company has greater operations visibility, more effective reporting, and the ability to analyze business performance.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

ERP Can Be a Barrier to Agility in Electric Power Sector

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In this white paper, we’ll examine the different enterprise agility barriers reported by study respondents and discuss how energy industry executives can select software for enhanced enterprise agility and change readiness. Read More

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