Case Study: ProCurve Networking by HP Connects Sales Teams for Greater Efficiency

  • Source: Microsoft
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ProCurve Networking delivers wired and wireless enterprise networking solutions. With nearly four times the market growth rate, ProCurve needed a new customer relationship management (CRM) system to increase its sales force efficiency, facilitate information-sharing, and enable customization. Read how the company implemented Microsoft CRM and built a custom demand-forecasting module that improved customer service.

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Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

  • Source: Ovum
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IBM leveraged SugarCRM's user-focused customer relationship management (CRM) to transform its global sales organization, deploying a new system for reps that manage millions of opportunities worldwide. Read an analysis of how IBM completed this task. Read More

The Business Case for Compensation Technology: How Better Enabled Compensation Teams Can Improve Organizational Outcomes

  • Source: IBM
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Despite the foundational role compensation plays in talent strategies, many organizations continue to manage compensation market analysis, strategy development, and program administration using spreadsheets. Managing compensation processes in spreadsheets can be done, and can even be done well in some cases. But the pitfalls of handling complex compensation tasks in spreadsheets are well known: spreadsheets are prone to human error, require a high level of expertise to move beyond simple analysis,... Read More

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HP Turbo-charges New Business Creation

Hewlett Packard (HP) is a leader in innovation. The success of its merger with Compaq created an opportunity to develop entirely new areas of the business. Executives recognized that this would require exploring radically new ideas and managing the tremendous uncertainty surrounding moving into new businesses. Discover how implementing new project evaluation processes and software helped them deal with this challenge. Read More

Case Study: SAP and Marketing Management

  • Source: SAP
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By upgrading to the latest release of the SAP customer relationship management (CRM) application as part of its CRM Clear Vision Program, SAP AG transformed the way marketing and sales teams collaborate. Find out how increased visibility and improved interaction has helped SAP realize greater value from a more effective sales process, making it easier to hit sales targets and maximize sales revenue. Read More

The Social Workplace: Using Social Networks to Boost Learning, Collaboration, and Success

  • Source: Plateau Systems
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Some of the best experts in the business are your long-time employees, top performers, and innovators. Unlock their expertise and the impact could be dramatic. That’s why so many organizations are learning how to use social media tools to create a workforce supported by networking and collaboration. The challenge is to translate the concept of leveraging in-house talent into real-world practices and systems. Find out how. Read More
 
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