Case Study: Redesigning a Distribution Center

A parts distributor had poorly used space and storage media with limited material visibility resulting in frequent stock-outs. To replace its old warehouse management system (WMS), the company decided to redesign its existing storage space and media in order to improve picking and replenishing efficiency and to reduce inventory carrying and material handling costs. Find out how a logistics modeling and design tool helped.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

Benchmarking Your Quality Maturity: Turning a Cost Center into a Profit Center

To help organizations understand their current state and plan for managing quality, LNS Research covers a quality management research study of more than 1,000 manufacturing organizations to identify best practices in organizational change, business process redesign, and technology evaluation. Read More

Case Study: F500 Healthcare

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Case Study: Wholesale Distribution and Sales Industry

The company is the leading producer and distributor of roast and ground coffee, in Romania. After entering the Romanian market in 1995, the company has already captured a market share of almost 50 percent. However, en route to this enviable position there were significant challenges to be overcome throughout its sales and marketing organization. Find out how a new business intelligence (BI) system helped. Read More

WMS Helps Vehicle Distribution Company Improve Delivery

JM Family Enterprises knew there had to be a more efficient way to organize its picking, packing, and tracking systems. Because of the specific nature of its documents, it was vital they arrive at the correct dealership on time. In order to achieve continued growth, it would need an automated system. Since implementing a warehouse management system (WMS), the company has reduced its paper processing by 80 percent. Read More
 
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