Case Study: Rodgers and Hammerstein Organization

  • Source: Microsoft
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Founded more than 60 years ago, the Rodgers & Hammerstein Organization (R&H) represents a wide variety of entertainment copyrights. R&H used Microsoft Dynamics AX to gain a full picture of its business, but wanted to give all employees fast, easy access to the data they needed to serve customers. By upgrading to Dynamics AX 2009, employees now have business intelligence (BI) and workflow tracking at their desktops.

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Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

  • Source: Ovum
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IBM leveraged SugarCRM's user-focused customer relationship management (CRM) to transform its global sales organization, deploying a new system for reps that manage millions of opportunities worldwide. Read an analysis of how IBM completed this task. Read More

Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

  • Source: Ovum
  • Written By:
  • Published:
IBM leveraged SugarCRM's user-focused customer relationship management (CRM) to transform its global sales organization, deploying a new system for reps that manage millions of opportunities worldwide. Read an analysis of how IBM completed this task. Read More

Case Study: Molina Healthcare

In this case study, find out how Molina Healthcare, an organization that offers health plans, medical clinics, and a health information management solution, used data virtualization technology to address its IT requirements with regard to growth, storage needs, and efficiency. Read More

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Case Study: Kaiser Permanente

Kaiser Permanente serves the health care needs of 8.2 million members across the US. To maintain high quality of service, Kaiser continually invests in training its employees at all levels of the organization. But its regionally based training programs were resulting in inconsistent training and massive duplication of effort. Find out about the learning management solution Kaiser installed and the subsequent benefits. Read More

SAP Case Study: Health Care

  • Source: SAP
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Héma-Québec manages the collection and distribution of blood and blood products for the province of Quebec (Canada). As Héma-Québec worked to enhance availability and quality, company leaders identified a need to make changes in the organization’s information technology (IT) systems. In June 2001, the company decided to implement a new system for the procurement and distribution of fractionated blood products. Read More

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