Case Study: Shipment Tracking Software

  • Source: iGATE
  • Written By:
  • Published:
  • (Originally Published On:) )
A US-based multinational company providing end-to-end customer service via an online shipment and tracking system needed to develop an application that would allow customers to track shipment without going to the service provider’s web site. The multinational turned to Rishabh for development services.

Featured Software Research:

Software Usability Challenge for Electric Power Industry

  • Source: IFS
  • Written By:
  • Published:
Enterprise Resource Planning (ERP)/Enterprise Asset Management (EAM) usability is a challenge for the electric energy industry according to a study conducted for IFS North America. This paper outlines study results of 100 electric energy industry executives and offers advice for selecting ERP and EAM for maximum usability. ERP and EAM with enhanced usability increases productivity and system usage, maximizing value realized. Read More

Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

  • Source: Ovum
  • Written By:
  • Published:
IBM leveraged SugarCRM's user-focused customer relationship management (CRM) to transform its global sales organization, deploying a new system for reps that manage millions of opportunities worldwide. Read an analysis of how IBM completed this task. Read More

You may also be interested in these related documents:

Case Study: Fundtech

Case Study: Cascades Tissue Group

Cascades Tissue Group—a division of the Quebec-based recycled paper and packaging company, Cascades—was struggling with business intelligence (BI)software that was neither flexible nor easy to use. Sales reports, for example, were sent by e-mail to managers. Learn how a new BI system helped Cascades reduce inventory levels, produce custom reports more easily and even improve efficiency and profitability in certain areas. Read More
 
comments powered by Disqus