Case Study: Shipment Tracking Software

  • Source: iGATE
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A US-based multinational company providing end-to-end customer service via an online shipment and tracking system needed to develop an application that would allow customers to track shipment without going to the service provider’s web site. The multinational turned to Rishabh for development services.

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Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

  • Source: Ovum
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IBM leveraged SugarCRM's user-focused customer relationship management (CRM) to transform its global sales organization, deploying a new system for reps that manage millions of opportunities worldwide. Read an analysis of how IBM completed this task. Read More

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For manufacturers, business success can be influenced by a strong quality management system. This case study looks at how metal stamping manufacturer Ralco Industries uses the Plex Manufacturing Cloud to automate quality. Read More

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Cascades Tissue Group—a division of the Quebec-based recycled paper and packaging company, Cascades—was struggling with business intelligence (BI)software that was neither flexible nor easy to use. Sales reports, for example, were sent by e-mail to managers. Learn how a new BI system helped Cascades reduce inventory levels, produce custom reports more easily and even improve efficiency and profitability in certain areas. Read More
 
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