Case Study: Taleo

  • Source: Oracle
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Taleo, provider of software as a service (SaaS), was reaching $120 million (USD) and had more than 600 employees. Yet, in finance, the company was not quite so dynamic. The new director of finance recognized the need to move to a financial reporting system that featured technology advances. Find out about the online analytic processing (OLAP) server Taleo chose as part of its businessModify performance management strategy.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

ERP Can Be a Barrier to Agility in Electric Power Sector

  • Source: IFS
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In this white paper, we’ll examine the different enterprise agility barriers reported by study respondents and discuss how energy industry executives can select software for enhanced enterprise agility and change readiness. Read More

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