Case Study: Textron

For over 40 years, Textron Fastening Systems Australia has provided automotive and aerospace customers with specialized fastening and assembly solutions. Using PRONTO-Xi, Textron has optimized its warehouse operations by automating put-away, picking, transfer orders, and stock takes. Find out how the solution also helped Textron reengineer processes to enhance productivity and improve order accuracy to 99.8 percent.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

Software Usability Challenge for Electric Power Industry

  • Source: IFS
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Enterprise Resource Planning (ERP)/Enterprise Asset Management (EAM) usability is a challenge for the electric energy industry according to a study conducted for IFS North America. This paper outlines study results of 100 electric energy industry executives and offers advice for selecting ERP and EAM for maximum usability. ERP and EAM with enhanced usability increases productivity and system usage, maximizing value realized. Read More

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