Case Study: VAI Improves Customer Service with Business Portal

  • Source: IBM
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Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail industries. To facilitate everyday business processes, VAI began to consider a business portal. As a software provider, VAI was intimately familiar with a number of portal products, and decided that IBM Workplace Services Express was best suited for the company.

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  • Source: Ovum
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  • Source: IBM
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  • Source: VAI
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