Case Study: VITAS Innovative Hospice Care

  • Source: IBM
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VITAS Innovative Hospice Care, one of the oldest and largest hospices in the US, relied on spreadsheets to manage all its financial data and perform calculations. This was extremely time-consuming, and eventually VITAS found the multispreadsheet and multiworkbook approach unwieldy and inflexible. Learn how the care provider improved many of its financial performance management processes after implementing Cognos TM1.

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Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

  • Source: Ovum
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IBM leveraged SugarCRM's user-focused customer relationship management (CRM) to transform its global sales organization, deploying a new system for reps that manage millions of opportunities worldwide. Read an analysis of how IBM completed this task. Read More

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