Case Study: Veterinary Practice Management System

  • Source: iGATE
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A leading application service provider of business applications needed to develop a replica of enterprise resource planning (ERP) for veterinary practice. The application required customer relationship management (CRM), supply chain management (SCM), a financial accounting system, human resource (HR) management, and medical records management. Rishabh Software developed the solution using EJB, XML, Java servlets, JSSE, JBoss, and J2ME technologies.

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Case Study: The Spitfire Group

The Spitfire Group is a business-focused technology consulting firm. Spitfire was initially looking for an applicant tracking system (ATS) that could work for a small, but growing company. Learn how Spitfire benefited from a human capital management (HCM) solution that provides recruitment and talent management, along with core human resources (HR) functionality. Read More

Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

  • Source: Ovum
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IBM leveraged SugarCRM's user-focused customer relationship management (CRM) to transform its global sales organization, deploying a new system for reps that manage millions of opportunities worldwide. Read an analysis of how IBM completed this task. Read More

Case Study: Presbyterian Health

The database system at Presbyterian Health Plan was becoming increasingly expensive and unwieldy. Find out how its database system overhaul enabled agile data management and eliminated redundant infrastructure. Read More

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Best Practice: Thames Water Adopts BMPS Solution to Streamline Its Customer Services with Wipro as Systems Integrator

  • Source: IDC
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This IDC Energy Insights report details Thames Water's journey to implement an advanced business process management system in its Customer Services business unit, working with long-term partner Wipro as the systems integrator. This approach enabled Thames Water to realize significant operational and business benefits in a short time despite financial constraints. Download this white paper to learn more about the benefits, impacts. amd lessons learned. Read More

Case Study: Customer and Data Management System Helps Maintain Growth, Increase Revenue

During a period of rapid growth, MSI—an IT solutions provider—found its business software applications couldn’t keep up with the amount and diversity of information pouring into the company. The lack of a centralized customer relationship management (CRM) system also caused problems with MSI’s partners. Learn how MSI found a solution that integrated its CRM and enterprise resource planning (ERP) processes and information. Read More

Case Study: Rack-tracking System

  • Source: iGATE
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The client: a US-based provider of reusable rack rental, recovery, and closed loop logistics management for bulk shipping and display of live goods, from nurseries to retailers. Faced with growing demand for its racks, the distributor required an enterprise-wide application that allowed flexibility for growth, while reducing operational complexity and maintaining the company’s excellent track record. Read More
 
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