Choosing the Right ERP Implementation Partner: MOR/ryde Case Study

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11 Criteria for Selecting the Best ERP System Replacement

An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision. Read More

Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

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IBM leveraged SugarCRM's user-focused customer relationship management (CRM) to transform its global sales organization, deploying a new system for reps that manage millions of opportunities worldwide. Read an analysis of how IBM completed this task. Read More

Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

  • Source: Ovum
  • Written By:
  • Published:
IBM leveraged SugarCRM's user-focused customer relationship management (CRM) to transform its global sales organization, deploying a new system for reps that manage millions of opportunities worldwide. Read an analysis of how IBM completed this task. Read More

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A Guide to Selecting the Right ERP Partner

Enterprise resource planning (ERP) systems enable organizations to reduce costs, become easier for customers to do business with, and manage growth expectations. As organizations determine their ERP strategy, they need to choose the right ERP vendor partner. This guide explores the "pros and cons" of the four types of ERP partners: partner ecosystems, frameworks, best-of-breed packages, and end-to-end integrated solutions. Read More

Choosing the Right ERP Implementation Partner: Five Critical Steps to a Successful ERP Software Implementation

The right implementation partner can get your enterprise resource planning (ERP) system up and running quickly and smoothly, whereas the wrong partner can result in higher costs and considerable disruption to your business, with lasting and cumulative effects. This white paper addresses five key steps in the ERP selection and implementation process that contribute to ERP success. Read More

Choosing the Right Call Center Outsourcing Partner: Canada Builds a Strong Case

As pressure increases to reduce costs and improve customer service, many companies are outsourcing outside the US. Although India and Malaysia are the least expensive options, companies that want to build strong long-term partnerships with a call center—while taking quality, political climate, and cost into consideration—should look north of the border. Canada builds a solid case for any company’s outsourcing dollars. Read More
 
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