Eco-positive Rice Producer Expects System Upgrade to Significantly Lower IT Costs

  • Source: Microsoft
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Lundburg Family Farms, a grower of organic and sustainably farmed rice products, aims for top efficiency in all areas, and so it looks for new IT management solutions that offer long-term cost savings and efficiencies. The company’s old operating system didn’t provide adequate network security, and it wanted to find a flexible security solution that would enhance security while improving network user access. Learn more.

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How to Successfully Select an ERP System in Eight Simple Steps

If you’re looking for your first enterprise resource planning (ERP) system or looking to upgrade from an existing system, the evaluation, selection, and implementation process is a long-term strategic decision for your organization. To help you through this process, here are eight simple steps for a successful ERP system selection. Read More

Accelerate ICD-10 Migrations While Cutting Costs and Risk

The International Classifications of Diseases (ICD), used in order to categorize and classify medical conditions and procedures, has been updated. The purpose of the change is to streamline claims, provide better data analysis, and increase both diagnostic and procedural accuracy. ICD-10 not only allows for more information to be coded, but is superior to the previous coding system, filling in information gaps and reflecting the advancements made since the 1970s. The switch to ICD-10 will affect... Read More

The IVR Playbook: Your Guide to Choosing, Designing, Developing, and Delivering an IVR Platform that Ensures a Great Customer Experience

At its core, interactive voice response (IVR) technology allows a computer to interact with a customer through the use of voice and touch-tone telephone keypad inputs. Looked at closely from a business perspective, IVR can be a huge part of an enterprise’s customer experience.

This IVR playbook looks at things to keep in mind when considering investing in a new or upgraded IVR system. It looks at who uses IVR technology and what could indicate that it’s time to make a change to your IVR... Read More

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Grain Hill Corporation Selects a New ERP System

  • Source: Technology Evaluation Centers
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Grain Hill Corporation is Central America's leading rice producer and trader. It needed to replace the five platforms it had running across three countries of operations with a new enterprise resource planning (ERP) system. Find out how Technology Evaluation Centers' (TEC's) impartial approach and best-practice software evaluation and selection methodology helped Grain Hill find the best ERP system for its needs. Read More

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  • Source: Infor
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Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value-added and customer- centric performance allows manufacturers to stay close to the pulse of market changes and dynamics. Learn how performance tools such as dashboards and reporting can help your company monitor performance and enable better and faster decision making. Read More

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