Eedo Knowledgeware Registers E-learning Success with Kadaster

Kadaster, a national mapping and cadaster agency, was looking for an improved method for training its staff of 2,600. The company realized that effective training would be critical to its success, so it turned to a blended e-learning solution that would allow easy interaction with its current systems. With over 1,200 staff already using the new system, Kadaster is well on its way to reaching its training objectives.

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Compliance Tips for Outbound Debt Collection Communications

The largest challenge to successful debt collection efforts today is outbound communications compliance. There are many rules to follow, and requirements are continually evolving.

This white paper looks at some key considerations for collection compliance for outbound communications. These include understanding the compliance landscape in the United States, complying with legal requirements and restrictions to avoid fines, and learning the best practices for obtaining debtor consent for... Read More

The Business User’s Glossary to VoIP

"VoIP? Is that cheese?” When first learning about voice over Internet protocol (VoIP) phone systems, many business users aren't all that familiar with the technology, much less the terminology used when speaking about it.

This glossary provides a useful list of common terms and their definitions to help nontechnical business users familiarize themselves with VoIP. They'll learn that in fact VoIP is not cheese, but a form of IP (hey, that rhymed!).  Read More

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American Management Association Launches Blended Learning with the Help of Eedo Knowledgeware

As an international leader, the American Management Association (AMA) was focused on maximizing the advantages of instructor-led training, while minimizing its disadvantages. Before adding a blended learning offering to its core business, AMA needed to define its strategic targets, and turned to Eedo Knowledgeware for help. Since launching its blended learning offering, AMA has greatly increased value to its customers. Read More

Eedo Knowledgeware Helps Lufthansa Go the Extra Miles & More

Lufthansa, one of the world’s leading airlines, wanted to improve the way it trained its Miles & More loyalty program customer service staff. Traditionally, training was a five-day, classroom-based workshop, but the company now wanted more flexibility in its training approach. By moving to a blended learning content management system (LCMS), Lufthansa experienced a 65 percent savings on course development costs. Read More

7 Key Learning Indicators Your CEO Really Needs to Know

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