Fast ITSM Implementation and Efficient Process Work

The case company implemented an information technology services management (ITSM) system to support information technology infrastructure library (ITIL)–inspired processes. Implement Consulting Group had the project management responsibility during the entire process—from the preliminary requirement collection to selection and implementation to testing and go-live.

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11 Criteria for Selecting the Best ERP System Replacement

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Four Common ERP Implementation Mistakes

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