Global Refund

  • Source: Technology Evaluation Centers
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Swiss financial services company Global Refund needed to replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that could handle the company’s 15 million yearly transactions, Global Refund turned to TEC. Learn how TEC helped Global Refund turn its long-list of 40 vendors into a short-list of four, and shave two months off the selection process.

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The 8 Ways Outdated ERP Damages Your Business

In today's market, enterprise resource planning (ERP) systems need to adapt quickly to changing conditions. Download this white paper to find out how outdated systems drain your IT budget, how to ensure that your ERP systems keep pace with the demands of a global mobile business, and four reasons why companies are turning to the cloud to keep up. Read More

Keeping Score: Evolving Wholesale Credit on a Maturity Model

  • Source: IBM
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The inner workings of a global financial institution can contain literally hundreds of systems in which credit risk is recorded. This risk may be managed with dozens of different, disparate systems, which can appear to be an overwhelming and resource-intensive process. This is where a maturity model comes into play. A maturity model scorecard provides banks with a single point of reference to understand what they are, where they wish to go, some practical ideas about where to start, and how to do... Read More

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