Improving Revenue and Customer Engagement with Social Media Analytics

  • Source: SAS Institute
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Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be new to the channel—not to say a bit skeptical. Fortunately, advances in social media analytics now offer retailers the ability to act on intelligence gleaned from online conversations occurring across both professional and consumer-generated media sites. Learn more now.

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Wholesale Banking: Challenges in Automating Commercial Credit Risk Management

  • Source: IBM
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The challenges associated with commercial credit are complicated, but through automation, commercial credit risk management can be made straightforward and more efficient. IBM’s Business Analytics for commercial banking can help improve commercial lending operations, and, along with strong risk management practices and modernized operations, can create best practices for implementation and enhance overall operational effectiveness.

It’s essential that an automated system is transparent,... Read More

How HR Can Help Executives Get the Big Picture: Becoming a Strategic Partner to the C-Suite

Amid economic ups and downs, a very real skill shortage, the Baby Boomers exodus, and rapidly changing technology, human resources (HR) teams have their hands full without the specter of a dissatisfied C-suite. There is one key factor within HR’s control, however. Employee engagement. Improving engagement can help organizations transcend poor economies, attrition, and skill gaps by creating a rich employee experience, one that powerfully influences retention, performance, loyalty, motivation, and... Read More

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