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Microsoft Expertise Developing Mobile Application

Source: Persistent Systems Pvt Ltd
By integrating data from disparate systems and delivering data in a management dashboard on a personal digital assistant (PDA) or cell phone, Persistent enabled service engineers to collect and update data related to tire usage. This solution seamlessly integrated approximately 1,000 dealers in more than 15 European countries to central data servers and a CRM solution. The result? Improved customer end acquisition and satisfaction.


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TECTURA Corporation
Tectura is a worldwide provider of business consulting services, delivering exceptional service and sustainable value through consulting, software and IT implementation. Our diverse clientele includes mid-sized companies and larger enterprises in the aerospace, life sciences, manufacturing and distribution, retail and service industries. With more than 1,800~ team members in 20+ countries, Tectura applies its industry knowledge and best practices philosophy to provide Microsoft Dynamics® ERP, CRM and technology solutions throughout the Americas, EMEA, and Asia Pacific. A Microsoft Gold Certified Partner, we maximize our vast technology resources and deep Microsoft expertise to deliver increased efficiency, project acceleration and a competitive edge. Our industry knowledge, close partnership with Microsoft, global presence and established local success is how we make a distinctive difference for our clients. Read More...
Vertical Solutions
Vertical Solutions, Inc. specializes in post-sales service management solutions. VSI develops, implements, and supports best-in-class Service Management and Contact Center solutions, including VServiceManagement™, for customer support, field service, and mobile environments, VContactCenter™, for internal, external, and hybrid contact centers, and PowerHelp®. In addition, VSI has launched the Health Resources Group and the VHealthTracker™ application suite to further address the healthcare market. These application systems are built on a service-oriented architecture (SOA) compliant, cloud-based technology platform and delivered as a service or on-premise in a private or public cloud environment. VSI's applications are flexible, integrate easily with legacy systems, and offer rapid deployment times. VSI also provides the services companies need to effectively deploy our solutions, including custom software, interface development, connectivity expertise, and database conversion. Implementation consulting, planning, hardware procurement, technical support, education, and training are also integral parts of VSI's comprehensive business solutions. Companies in a variety of industries and throughout the world use VSI’s solutions to improve service response and resolution times, reduce the costs of delivering service, capture actionable customer data, seamlessly integrate with external partners, and broaden their portfolio of service offerings. Vertical Solutions, Inc. has more than 20 years of experience designing and deploying award-winning support and service management solutions. VSI has offices and partners worldwide.   Read More...
Field Mobility: 3 Tips for Navigating the Mobile First Minefield
Source: ViryaNet Aligning your service organization around the same plan can be a challenge and a roadblock. Field mobility can help you improve operational effectiveness by aligning your service organization around the plan, focusing your field technicians on the plan, handling changes proactively, and managing exceptions in real time. But the approach to developing a mobile first application isn’t straightforward. Get three tips for doing this right. Read More...


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Case Study: Kempe Group
Source: DynamicFit Business Solutions Kempe, a provider of innovative engineering solutions and services for a variety of industries, was using separate systems to manage the financial and operation aspects of the business. These systems were out of date and made accurate financial reporting almost impossible. With the help of a value-added reseller (VAR), Kepme implemented a centralized, integrated solution that stores information in real time. Learn more. Read More...
Field Mobility: 3 Tips for Navigating the Mobile First Minefield
Source: ViryaNet Aligning your service organization around the same plan can be a challenge and a roadblock. Field mobility can help you improve operational effectiveness by aligning your service organization around the plan, focusing your field technicians on the plan, handling changes proactively, and managing exceptions in real time. But the approach to developing a mobile first application isn’t straightforward. Get three tips for doing this right. Read More...

 
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