OutlookSoft Case Study: Cingular Wireless

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When BellSouth and SBC merged to become Cingular Wireless in 2000, four issues concerned everyone: centralizing the storage of business information; improving access to, and reporting from, performance management processes; streamlining and standardizing analysis tools; and integrating data sources with different systems and platforms to create a "single version of the truth." The solution: OutlookSoft’s unified business process management application.

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Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

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