SAP Case Study: Hôpital du Sacré-Coeur de Montréal

  • Source: SAP
  • Written By:
  • Published:
  • (Originally Published On:) )
The foremost concern of Hôpital du Sacré-Coeur de Montréal (HSCM) is to provide quality health care service. But it also knows that unless it operates an efficient business, it will not be around to provide that service. That’s why HSCM needed a comprehensive suite that covered not just the backbone needs of any business, but also health care industry specifics.

Featured Software Research:

Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

Software Usability Challenge for Electric Power Industry

  • Source: IFS
  • Written By:
  • Published:
Enterprise Resource Planning (ERP)/Enterprise Asset Management (EAM) usability is a challenge for the electric energy industry according to a study conducted for IFS North America. This paper outlines study results of 100 electric energy industry executives and offers advice for selecting ERP and EAM for maximum usability. ERP and EAM with enhanced usability increases productivity and system usage, maximizing value realized. Read More

You may also be interested in these related documents:

Case Study: SAP and Marketing Management

  • Source: SAP
  • Written By:
  • Published:
By upgrading to the latest release of the SAP customer relationship management (CRM) application as part of its CRM Clear Vision Program, SAP AG transformed the way marketing and sales teams collaborate. Find out how increased visibility and improved interaction has helped SAP realize greater value from a more effective sales process, making it easier to hit sales targets and maximize sales revenue. Read More

Case Study: SAP and Sales Management

  • Source: SAP
  • Written By:
  • Published:
To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM) application. This upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships. Read More

Case Study: City of Montreal Police Service

The City of Montreal Police Service (SPVM) was seeking a new human resources (HR) system to manage professional development plans. The organization’s HR department knew that the new system needed to cover training management, competency management, and performance management. Learn more about the HR system that the SPVM chose, and the benefits it provides to both officers and HR workers. Read More
 
comments powered by Disqus