TheMIGroup Delivers an Outstanding Customer Experience Level by Integrating SAP® Crystal Dashboard Design and Business Objects InfoView into its ReloWeb® Portal

  • Source: Illumiti
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TheMIGroup is a provider of relocation and assignment management programs for companies relocating their employees nationally and internationally. While the company had made some standard reports available online, it needed to enable clients to tailor both reporting formats and the information presented to their changing needs. See how the Illumiti-implemented solutions helped TheMIGroup deliver outstanding customer experience.

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3 Tips for Integrating Field Service Management Software with ERP

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Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More

Using Service Management Software to Enhance the Customer Experience

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TheMIGroup, a provider of relocation and assignment management programs, sought to provide its clients with a superior customer experience level, including advanced Web-based self-service reporting. The Illumiti-implemented solution included SAP R/3, Enterprise Portal, Crystal Dashboard Design (formerly Xcelsius), CRM, BW, Business Objects InfoView and Web Services; MS SQL Server, and ASP.NET. Read this case study to see how Illumiti helped TheMIGroup to deliver outstanding customer service and... Read More

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