TheMIGroup Delivers an Outstanding Customer Experience Level by Integrating SAP® Crystal Dashboard Design and Business Objects InfoView into its ReloWeb® Portal

  • Source: Illumiti
  • Written By:
  • Published:
  • (Originally Published On:) )
TheMIGroup is a provider of relocation and assignment management programs for companies relocating their employees nationally and internationally. While the company had made some standard reports available online, it needed to enable clients to tailor both reporting formats and the information presented to their changing needs. See how the Illumiti-implemented solutions helped TheMIGroup deliver outstanding customer experience.

Featured Software Research:

3 Tips for Integrating Field Service Management Software with ERP

  • Source: IFS
  • Written By:
  • Published:
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More

Network Monitoring and Troubleshooting for Dummies

This Network Monitoring and Troubleshooting for Dummies book introduces you to common network performance management (NPM) issues and gives you a new way of looking at solving them. This perspective allows you to see your network from your users’ point of view—namely, the services and applications they use and their experience with them. Of course, you can still get down to the other flow and packet levels, but macro-level visibility is a key differentiator in your ability to monitor and troubleshoot... Read More

You may also be interested in these related documents:

Illumiti Case Study: TheMIGroup

TheMIGroup, a provider of relocation and assignment management programs, sought to provide its clients with a superior customer experience level, including advanced Web-based self-service reporting. The Illumiti-implemented solution included SAP R/3, Enterprise Portal, Crystal Dashboard Design (formerly Xcelsius), CRM, BW, Business Objects InfoView and Web Services; MS SQL Server, and ASP.NET. Read this case study to see how Illumiti helped TheMIGroup to deliver outstanding customer service and... Read More

Unlocking Hidden Value from Investments in SAP NetWeaver Business Warehouse

  • Source: IBM
  • Written By:
  • Published:
Extending the capabilities and value of SAP NetWeaver Business Warehouse is a concern for users. To improve data use and fact-based decision making, and reduce stranded spreadsheets, SAP users can choose a business intelligence (BI) software solution such as IBM Cognos 8, with budgeting, planning, and forecasting functions. Find out more about how you can improve your business performance management content with BI. Read More

Operational Excellence: The New Lever for Profitability and Competitive Advantage

Better. Faster. Cheaper. Every company is grappling with these concepts today as economic uncertainty spreads. Though many are focusing on what to eliminate in their operations, leading firms are redoubling their efforts to find new ways to execute with greater efficiency—to achieve operational excellence without sacrificing the value their customers expect. Learn more about improving your strategic competitive advantage. Read More
 
comments powered by Disqus