Ultimate Software UltiPro LDM Technologies

This case study outlines LDM Technologies’ transition to Ultimate Software’s UltiPro solution from paper-based human resources (HR) processes and outsourced payroll management. Learn how by using a paperless system, LDM eliminated inappropriate benefits payments and received a 286 percent return on investment (ROI) within five months.

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Enterprise Phone Systems Comparison Guide

Internet protocol (IP) telephony is increasingly replacing traditional private branch exchange (PBX) technologies. But to replace their incumbent telephony systems, decision makers must look carefully at what’s available, what they’ve got, and what they need, before crafting a short list of candidates. This comparison guide from Focus Research is designed to help midsize and large enterprises do just that. Read More

Using Service Management Software to Enhance the Customer Experience

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These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management software for field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that best-in-class companies will adopt in the months to come. Read More
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