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Ultimus Case Study: Optimized Customer Fulfillment with Automated Processes

Source: Ultimus Bernstein AG, established in 1947 and headquartered in Porta Westfalica (Germany), builds and sells components and systems for industrial automation peripherals. In 2002, it began the task of selecting and implementing a flexible, web-based business process management (BPM) system. One of the most important technical requirements was the universal integration of the BPM suite into its existing IT infrastructure.



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