Wipro Spearheads a Global HR Transformation Program for Credit Suisse

Credit Suisse, a global banking and financial services company, embarked on a global HR transformation program in early 2008 to create a number of shared service centers primarily focused on back-office HR operations. After evaluating a number of vendors for delivery capabilities, cost effectiveness, and a host of other factors, Wipro was awarded the contract. This case study by Everest Group provides a 360-degree view of this engagement.

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Keeping Score: Evolving Wholesale Credit on a Maturity Model

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The inner workings of a global financial institution can contain literally hundreds of systems in which credit risk is recorded. This risk may be managed with dozens of different, disparate systems, which can appear to be an overwhelming and resource-intensive process. This is where a maturity model comes into play. A maturity model scorecard provides banks with a single point of reference to understand what they are, where they wish to go, some practical ideas about where to start, and how to do it most cost-effectively. Read More

Global Data Privacy Ensuring International Compliance for Your Organization

In an increasingly global and interconnected economy, many companies are moving to cloud-based, global HR solutions. But for multinational and other large organizations, this means meeting stringent region-specific rules and regulations governing data privacy. It’s important to understand not only the applicable policies for the region in which your company is headquartered, but also for each jurisdiction where your company has employees.

Each employer has the responsibility to learn and follow the relevant international regulations regarding data privacy. Learn which of these provisions applies to your organization and what you can do to ensure compliance in this white paper.

Privacy is likely to be a critical topic for multinational organizations for years to come. Therefore each multinational organization must seriously consider these data handling rules and regulations. Laws and regulations such as the EU Data Protection Directive, Safe Harbor, and PIPEDA, to name just a few, have hefty fines and potentially even criminal penalties for organizations that fail to follow these guidelines.

This white paper looks at data privacy in the European Union and elsewhere around the world, and provides a list of questions to ask about a potential solution when choosing a human capital management (HCM) solution provider, information that can help you avoid the risks surrounding data handling and ensure all of your employee and customer data remains safe, secure, and compliant into the future.  Read More

Putting People at the Center of Technology Design

Cloud provider of people management solutions for global businesses, Ultimate Software is dedicated to building the highest-quality, cutting-edge solutions for human resources (HR), payroll, and talent management. This paper explains the main drivers behind Ultimate’s people-first technology strategy and architecture, and how its approach is improving the work experiences for its customers and their employees. Read More

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Oil & Gas - Global IT Services Transformation

The oil and gas industry is faced with not only the challenges of volatile prices but also the various risks from owning and operating critical infrastructures and assets. In order to overcome these issues without compromising cost efficiency, IT services within the process control domain (PCD) need to be transformed. This encompasses the outsourcing of IT services within the business-critical PCD so that the organization benefits from the best practices of wider enterprise IT. Transforming IT services within the PCD not only helps reduce costs but also helps meet the common business challenges faced by the oil and gas industry. Download this white paper to learn more now. Read More

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The practice of human resources (HR) management has evolved dramatically over the past 10 years. Some might argue that those changes are sufficient to satisfy today’s business requirements. But will they be enough to meet the critical challenges of tomorrow? Find out how effectively first-generation HR initiatives dealt with strategic issues, and what you’ll need to focus on for a successful response to future changes. Read More

Improving Human Capital Management in the Public Sector

Given the challenges facing governmental human resources (HR) departments, HR organizations need to take a hard look at their operations, and face the realities of what works—and what doesn’t. Shared services are the largely predominant organizational structure for delivering HR, and public sector HR executives must determine what must be done to take their organizations to the next level. Read More
 
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