With hybris, FREITAG Has Global Commerce in the Bag

  • Source: hybris AG
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Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

  • Source: Ovum
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IBM leveraged SugarCRM's user-focused customer relationship management (CRM) to transform its global sales organization, deploying a new system for reps that manage millions of opportunities worldwide. Read an analysis of how IBM completed this task. Read More

The DNA of Collections Success

Business-as-usual when it comes to collections efforts no longer works well. Household debt is growing, debt delinquency rates are higher than before the global financial crisis in 2009, customer contact and collection is getting increasingly harder, and there are operational challenges on top of everything. At a time when everyone’s collection volumes are up and your business is competing with other creditors for your customers’ limited resources, you need to look for innovative strategies that... Read More

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