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Customer Relationship Management (CRM)


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A Product Note: Attensity and the Voice of ...

Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM ...
ABAS Business Software—One Mid-market ERP ...

ABAS Business Software has built a name for itself as a mid-market enterprise resource planning (ERP) vendor to contend with. In his latest article, TEC principal analyst P.J. Jakovljevic reviews the ...
The Lesser-Known (Social) Facts about ...

With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks ...

LATEST ARTICLES
Ventyx—Utilities’ One-Stop-Shop Provider?
A Product Note: Attensity and the Voice of ...
ABAS Business Software—One Mid-market ERP ...
The Lesser-Known (Social) Facts about ...
Reconnecting with Cincom Systems
AuraPortal: A BPM Vendor Worth Checking Out
PegaWorld 2011 Revisited
Sage ERP and CRM Portfolio Update: Clarity ...
A Leader in Service Management Tackles ...
When ERP and CRM Connect in the Cloud
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