CMMS/EAM Software Review: Bigfoot CMMS by Smartware Group Inc.

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  • Published: April 15 2014
This computerized maintenance management/enterprise asset management (CMMS/EAM) software review report examines the CMMS/EAM software by Smartware Group Inc. and its support for CMMS/EAM processes against known benchmarks. It assesses Bigfoot CMMS/EAM by Smartware Group Inc. for CMMS/EAM functionality and reviews the product’s support capacity with a focus on:

  • General CMMS Functionality
  • Maintenance Management
  • Integration
  • Human Resources
  • Purchasing Management
  • Inventory Management
  • Reliability

The report also contains an independent analyst’s review of the CMMS/EAM software based on a demonstration provided by Smartware Group Inc. The review identifies the features of Bigfoot CMMS/EAM that distinguish it from other CMMS/EAP solutions, including customizable dashboard, its work order-oriented system, and its extensive report templates. Bigfoot CMMS/EAM also provides CMMS/EAM support through its mobile capabilities and its flexibility in integrating add-ons. In this review, the analyst outlines the software provider’s implementation process, support model, and target user base.

Bigfoot CMMS/EAM achieved TEC certification status for its CMMS/EAM software solution by completing TEC’s certification program, which includes a demonstration of the CMMS/EAM software’s support for specific real-world business process and a detailed functional benchmarking analysis.

Based on a demonstration of Bigfoot CMMS/EAM, a TEC analyst has assessed the CMMS/EAM software’s features, evaluating the software against known industry benchmarks, to determine that Bigfoot CMMS/EAM is a strong CMMS/EAM system.

Download this software review report for product analysis and comparison, an in-depth analyst commentary, and to learn more about how Bigfoot CMMS/EAM can help businesses achieve their CMMS/EAM objectives.

About This Report

Bigfoot CMMS certified by
Ted Rohm, Senior ERP Analyst, Technology Evaluation Centers

Demonstration conducted by
Paul Lachance, President and Chief Technology Officer, Smartware Group Inc.

Technology Evaluation Centers (TEC) is pleased to announce that Bigfoot CMMS by Smartware Group Inc. is now TEC Certified as a computerized maintenance management/enterprise asset management (CMMS/EAM) solution. TEC’s CMMS-EAM Evaluation Center enables you to compare and evaluate functionality based on TEC’s comprehensive model of CMMS/EAM software. Data used in the Evaluation Center are obtained from the vendor’s responses to TEC’s research questionnaire. Certification ensures that Smartware Group Inc. has demonstrated Bigfoot CMMS' support for specific real-world business processes chosen by TEC analysts, and that TEC analysts have analytically and comparatively reviewed research questionnaire data about Bigfoot CMMS against known benchmarks.

Download the full report for an in-depth look at Bigfoot CMMS by Smartware Group Inc. with detailed functionality descriptions and comparison graphs. 

Report Contents

Company and Product Overview

TEC certification of cloud-based Bigfoot CMMS by Smartware Group, Inc. (versions Enterprise and Enterprise+) was done in March 2014. Enterprise and Enterprise+ are upgraded versions of Bigfoot CMMS, offering a new, enhanced user interface and increased functionality, and designed for all platforms, including tablet, PC, and smartphone, to help maintenance professionals in today’s fast-paced and mobile business world with their computerized maintenance management/enterprise asset management (CMMS/EAM) needs. These versions of Bigfoot CMMS are due to be released for general availability in June 2014.

Smartware Group was founded in 2002 by Dave Peelstrom and Paul Lachance, each with over 18 years’ experience in the CMMS and preventive maintenance industry. Smartware Group has focused on providing a complete yet easy-to-use solution for organizations requiring CMMS and EAM capabilities. The company’s emphasis is on the end user experience, so much so that they have trademarked the phrase “quick to learn for quick results,”™ meaning that Smartware Group strives to pair easy-to-use, intuitive software design with powerful functionality, so users can start seeing results quickly—often within weeks. Read more

Benchmark Results for Bigfoot CMMS

The TEC Focus Indicator presents the results of benchmarking Bigfoot CMMS by Smartware Group against the Industry Average. TEC calculates the industry average by using a normalized average of all of the data collected from several hundred products and how they support the several thousand features and functions of a software model.
The TEC Focus Indicator™ shows you which types of functionality are likely differentiators for the Bigfoot CMMS solution in the small business software space. Get the full results

Product Review: Bigfoot CMMS by Smartware Group

Fit and Finish
System Administration, Reporting, and Mobile
Solution Add-Ons
Support of Processes

Get the full review

TEC Analyst Observations on Bigfoot CMMS by Smartware Group

With Bigfoot CMMS, Smartware Group is focusing on delivering a pure-play CMMS/EAM solution, and therefore not trying to compete head-on with Tier 1 solutions like Infor EAM, SAP EAM, or IBM Maximo. So if an organization is torn between, say, Infor EAM and Bigfoot CMMS, then it needs to re-evaluate its solution selection criteria before making the decision. The Smartware Group has found a solid niche, is excelling at meeting these focused CMMS and EAM needs, and should be evaluated with this in mind. Read more


Detailed Functionality Graphs for Bigfoot CMMS by Smartware Group

The benchmark graphs represent the quantity of support by Ross ERP for the functionality within each module identified in the TEC Focus Indicator, on a scale of 0 to 100 points.
  • General CMMS Functionality
  • Maintenance Managment
  • Integration
  • Human Resources
  • Purchasing Management
  • Inventory Management
  • Reliability

Download the full report for an in-depth look at Bigfoot CMMS with detailed functionality descriptions and comparison graphs. 

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