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HireIQ Hiring Optimization Suite: Recruitment and Staffing Certification Report

Published On: March 30 2012
The HireIQ product HireIQ Hiring Optimization Suite is now TEC Certified for online evaluation of recruitment and staffing solutions in TEC's Human Capital Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.


Featured publications:

Comparing the Total Cost of Ownership of Business Intelligence Solutions
Source: Birst For many companies, traditional business intelligence (BI) software is costly and resource-intensive. So are open source alternatives that require significant configuration and integration. In contrast, software-as-a-service (SaaS) solutions can reduce the cost of a BI deployment by providing automation and pre-integration. Compare total cost of ownership (TCO) for traditional, open source, and SaaS BI solutions. Read More...
Stepping Up to the Challenge: CMO Insights from the Global C-suite Study
Source: IBM This IBM Institute for Business Value report, based on the responses from a survey of 524 CMOs, focuses on how CMOs are helping their enterprises become more “customer-activated.” Very few CMOs have made much progress in building a robust digital marketing capability. CMOs told us there are three prerequisites to being able to do this: using data analytics to get a much deeper understanding of customers, individually as well as collectively; designing rewarding customer experiences; and capitalizing on new technologies to provide those experiences smartly and efficiently. Read More...


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Making the Most of Workforce Optimization: An Agent Lifecycle Approach
Source: HireIQ Solutions, Inc Many customer contact organizations have implemented workforce organization (WFO) as an operational strategy to improve the performance of customer care professionals once they are on the contact center floor. A sound WFO practice starts well before then with the recruitment and hiring of agents who demonstrate the necessary skills and abilities to be successful. But the hiring process is often overlooked as a key step in implementing an effective WFO strategy. In this white paper you will learn how to optimize your hiring practices, including an in-depth look at the recruiting cycle, including sourcing, screening, assessing, and hiring, and the transitional phases, such as onboarding and offboarding, plus the benefits of adopting an  agent lifecycle view to WFO. Read More...
Improving Hiring Performance: The Business Case for Virtual Interviewing
Source: HireIQ Solutions, Inc Virtual interviewing, an online media-rich Web and voice response technology, can overcome many of the pitfalls of recruiter-led phone interviews while expanding the pool of applicants available to the customer service organization. Automating the interview process reduces recruiting costs, makes recruiters more effective, and improves overall business performance metrics, including employee retention. Read this white paper to learn more. Read More...
State of the Market: HR
Published On: December 18 2008 More than ever, executives are looking to transform human resources (HR) from a seemingly low-priority function into a strategic part of the business. This state of the market report from TEC discusses the challenges that small to medium businesses (SMBs) face when recruiting, hiring, and managing staff. It also features information about the latest human resources information system (HRIS) offerings for the SMB market. Read More...

 
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