TEC Industry Reports

These reports feature original research from TEC analysts. They cover a wide variety of topics related to selecting and using enterprise software. They also examine general and industry-specific trends, developments, and issues.

Microsoft Dynamics CRM Getting Rounded Out

With nearly 4 million users worldwide and a competitive hold in the sales force automation realm, what does Microsoft have in store for its Dynamics CRM offering? The vendor is seeking to provide its customers with “smarter marketing” features and a variety of social media analysis capabilities to more effectively engage their customers and deliver the most impact to their business. Get the details in P.J.’s report.  Read More

Oracle FSM—One Name, Three Different Products

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  • Published: April 16 2014
In this report, TEC research analyst Raluca Druta delves deep into Oracle's approach to addressing the current demands of the field service management (FSM) market. Read the report and find out how Oracle's three different FSM product lines and recent strategies and partnerships enable the software giant to provide strong customer engagement and great customer experiences.  Read More

Reflexis Systems—Enabling Connected Retail Store

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  • Published: April 11 2014
This TEC Report features Reflexis Systems, a leading provider of store execution and workforce management (WFM) solutions that enable retailers to engage consumers more efficiently and profitably. Read P.J.'s write-up on the vendor's latest offerings and new retail initiatives that provide customers with a connected retail store experience. Read More

Oracle Retail Suite—Almost Everything Global Retailers Might Need?

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  • Published: March 24 2014
This report describes how Oracle's series of acquisitions since the mid-80s have enabled the software giant to offer an integrated suite of business applications, systems, and storage solutions that provide retailers with all the necessary tools to address nearly all their business needs in a “commerce anywhere” manner. Read More

SAP Business Suite on HANA: See What You’re Missing

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  • Published: March 24 2014
TEC senior ERP analyst Ted Rohm takes a close look at SAP Business Suite on HANA one year after its debut. His report delves into the improvements SAP has been able to achieve by taking advantage of the HANA platform, and explores why SAP ERP powered by HANA is picking up so much momentum. Read More

JDA Enables Retail In-Store Picking

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  • Published: March 5 2014
While omnichannel retail has created multiple sales opportunities for retailers, it has created havoc in their stores and upstream supply chains. Challenged with enormous e-commerce purchasing volumes, retailers are looking at how they can effectively manage the picking of e-commerce orders to truly provide the ‘buy anywhere, fulfill anywhere, and return anywhere’ experience. Find out how one software vendor is helping retailers address this challenge. Read More

Infor EAM v11 Is Here

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  • Published: February 26 2014
Infor recently announced Infor Enterprise Asset Management (EAM) Enterprise Edition version 11.0 to help drive more collaboration and innovation at its customers’ plants. The release embraces the cross-departmental structure and provides a better way to orchestrate people, assets, and processes to advance visibility and value.  Read More

K2—Putting the BPM Establishment on Notice

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  • Published: February 25 2014
In this first part of a two-part report, TEC's P.J. Jakovljevic takes a close-up look of the business process management (BPM) vendor K2, focusing on the business strategies and products that have allowed the vendor to become a serious contender in the BPM space.  Read More

PTC and ThingWorx—Uniquely Positioned for Manufacturing Needs in the IoT Era

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  • Written By: Ted Rohm and P.J. Jakovljevic
  • Published: February 24 2014
As the Internet of Things (IoT) era begins to take shape, the manufacturing industry is faced with yet another set of challenges, and to remain competitive manufacturers will not only need to be able to deliver and service smart, connected devices but will also need to adopt entirely new business models built around them. PTC’s recent acquisition of industry-leading platform ThingWorx will help PTC respond to manufacturers’ need to manage these devices and maintain a leadership position in the industry,... Read More

Market Report: Mobile HCM

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  • Published: January 21 2014
TEC recently asked end users all about their mobile HCM needs, usage, and challenges, and then asked vendors about their mobile HCM offerings and target markets. We discovered that while most participants in our survey either currently use mobile HCM technology or are considering doing so in the future, end users seem to be taking advantage of HCM mobile capabilities to complete well-known routines rather than explore new possibilities such as HR analytics. Read TEC's mobile HCM market report to... Read More
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