TEC Industry Reports

These reports feature original research from TEC analysts. They cover a wide variety of topics related to selecting and using enterprise software. They also examine general and industry-specific trends, developments, and issues.

ETAdirect—An Enterprise-Class Solution in the Cloud

ETAdirect, TOA’s flagship enterprise offering, is capable of handling transactions from tens of thousands of field technicians working for the same company, and it appears to be one of the few options on the market for buyers with such high-volume traffic. Read about the vendor’s strategy and get a product overview in this report from TEC research analyst Raluca Druta. Read More

The Teradata Database and the Intelligent Expansion of the Data Warehouse

In 2002 Teradata launched the Teradata Active Enterprise Data Warehouse, becoming a key player in the data warehouse and business intelligence scene, a role that Teradata has maintained until now. Teradata mixes rigorous business and technical discipline with well-thought-out innovation in order to enable organizations to expand their analytical platforms and evolve their data initiatives. In this report TEC Senior BI analyst Jorge Garcia looks at the Teradata Data Warehouse in detail, including... Read More

Saba’s @Work 2014 Global Summit—The Impact of Happiness

Everyone knows that a happy worker is a productive worker. In fact, many successful companies today have embraced this concept in an effort to enhance employee productivity. Saba Software, a talent management solutions provider, is capitalizing on this concept by recognizing that happiness in the workplace is an important differentiator for finding and retaining good employees. Read about what Saba is doing to deliver employee happiness and its impact on the company's product development strategy... Read More

Microsoft Dynamics CRM Getting Rounded Out

With nearly 4 million users worldwide and a competitive hold in the sales force automation realm, what does Microsoft have in store for its Dynamics CRM offering? The vendor is seeking to provide its customers with “smarter marketing” features and a variety of social media analysis capabilities to more effectively engage their customers and deliver the most impact to their business. Get the details in P.J.’s report.  Read More

Oracle FSM—One Name, Three Different Products

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  • Published: April 16 2014
In this report, TEC research analyst Raluca Druta delves deep into Oracle's approach to addressing the current demands of the field service management (FSM) market. Read the report and find out how Oracle's three different FSM product lines and recent strategies and partnerships enable the software giant to provide strong customer engagement and great customer experiences.  Read More

Reflexis Systems—Enabling Connected Retail Store

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  • Published: April 11 2014
This TEC Report features Reflexis Systems, a leading provider of store execution and workforce management (WFM) solutions that enable retailers to engage consumers more efficiently and profitably. Read P.J.'s write-up on the vendor's latest offerings and new retail initiatives that provide customers with a connected retail store experience. Read More

Oracle Retail Suite—Almost Everything Global Retailers Might Need?

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  • Published: March 24 2014
This report describes how Oracle's series of acquisitions since the mid-80s have enabled the software giant to offer an integrated suite of business applications, systems, and storage solutions that provide retailers with all the necessary tools to address nearly all their business needs in a “commerce anywhere” manner. Read More

SAP Business Suite on HANA: See What You’re Missing

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  • Published: March 24 2014
TEC senior ERP analyst Ted Rohm takes a close look at SAP Business Suite on HANA one year after its debut. His report delves into the improvements SAP has been able to achieve by taking advantage of the HANA platform, and explores why SAP ERP powered by HANA is picking up so much momentum. Read More

JDA Enables Retail In-Store Picking

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  • Published: March 5 2014
While omnichannel retail has created multiple sales opportunities for retailers, it has created havoc in their stores and upstream supply chains. Challenged with enormous e-commerce purchasing volumes, retailers are looking at how they can effectively manage the picking of e-commerce orders to truly provide the ‘buy anywhere, fulfill anywhere, and return anywhere’ experience. Find out how one software vendor is helping retailers address this challenge. Read More

Infor EAM v11 Is Here

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  • Published: February 26 2014
Infor recently announced Infor Enterprise Asset Management (EAM) Enterprise Edition version 11.0 to help drive more collaboration and innovation at its customers’ plants. The release embraces the cross-departmental structure and provides a better way to orchestrate people, assets, and processes to advance visibility and value.  Read More
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