TEC Industry Reports

These reports feature original research from TEC analysts. They cover a wide variety of topics related to selecting and using enterprise software. They also examine general and industry-specific trends, developments, and issues.

Social ERP Emerges—A Deep Dive into Deltek Kona

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  • Published: December 9 2013
In two previous posts on the emergence of social enterprise resource planning (ERP), TEC Senior ERP Analyst Ted Rohm took a look at how social ERP software capabilities are transforming the way people work and gave an overview of how the ERP vendors are bringing the social facilities to their products. In this report, Ted takes a deeper dive into Deltek’s Kona enterprise social collaboration tool. Download the report and get the details.  Read More

IFS World Conference 2013 – Investing to Win

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  • Published: December 4 2013
Celebrating its 30th birthday in 2013, enterprise software giant IFS offers solutions for companies with asset management, manufacturing, field service management, supply chain management, or project management as a focus. TEC's P.J. Jakovljevic attended the company's recently held IFS World Conference 2013 annual user event, and here reports on IFS' worldwide growth and global partner ecosystem, IFS Labs' innovations, and how the company is handling current changes in the market, specifically with... Read More

ClickConnect Americas 2013—Mobility, Cloud, and Other Trends Transforming Field Service

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  • Published: December 4 2013
Read P.J. Jakovljevic’s write-up of the ClickConnect Americas 2013 conference. You’ll learn about ClickSoftware’s technological advances toward empowering its customers to provide optimized services and the company’s multi-faceted expansion strategies, as well as the changes currently reshaping the field service landscape to enable the real-time service enterprise.  Read More

TEC 2013 Market Survey Report: What Organizations Want in Business Intelligence (BI) Software

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  • Published: October 1 2013
This report gives an overview of current considerations for organizations seeking to purchase a business intelligence (BI) software solution. Based on aggregate data collected from more than 9,000 BI software comparisons performed using Technology Evaluation Centers’ (TEC’s) TEC Advisor software selection application during 2012, the report details what TEC data reveals about your peers' requirements for BI solutions, including functionalities, delivery models and access, customization and integration,... Read More

CellarStone QCommission Spotlight Report

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  • Published: September 5 2013
CellarStone offers sales commission management software tools to companies of all sizes through its flagship sales commission product, QCommission, and its sister product for small- to medium-sized businesses (SMB), Easy-Commission. Read this QCommission spotlight report to find out how QCommission's sales commission management, integration, analytics, and reporting capabilities, as well as CellarStone's comprehensive implementation process, enables organizations to consolidate sales commission... Read More

Analyzing the Descartes Logistics Cloud Community

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  • Published: August 26 2013
Logistics is the backbone of commerce, yet it is often very complex and thus inefficient. Descartes' SaaS solutions simplify global logistics and hence improve the productivity, performance, and security of logistics-intensive businesses. Read P.J. Jakovljevic’s writeup on the vendor and find out how Descartes’ solutions can bridge the information gap between logistics organizations, and provide visibility into the entire logistics process. Read More

The Benefits of CRM/ERP Integration

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  • Published: August 22 2013
Superior customer service is the best way for companies to stand out. That’s made customer relationship management (CRM) software more important than ever, so it’s no surprise that a lot of ERP vendors are integrating CRM functionality into their solutions. In this Sage-sponsored interview, CRM analyst Raluca Druta explains how that helps companies automate workflows, improve communication, and enhance the customer experience. Read More

How Mobile ERP Is Changing the Way Manufacturers Do Business

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  • Published: August 22 2013
Mobile is changing the way companies do business—and manufacturers are no exception. They’re asking ERP vendors for apps that help control core manufacturing operations. But are they seeing the ROI they’re looking for? In this Sage-sponsored interview, TEC senior business intelligence and data management analyst, Jorge García, talks about the opportunities, benefits, and challenges of mobile ERP for manufacturing. Read More

Why Manufacturers and Distributors (Still) Need Different ERP Systems

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  • Published: August 16 2013
The distinction between manufacturing- and distribution-focused enterprises used to be very clear. Lately, however, the offshore movement of manufacturing capacity has made many domestic manufacturers look and act very much like distributors, while distribution companies have had to start performing functions that typically have been performed by manufacturers. Yet, even as the lines become increasingly blurred between manufacturing and distribution, the key processing needs of these organizations... Read More
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