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TEC Industry Reports

These reports feature original research from TEC analysts. They cover a wide variety of topics related to selecting and using enterprise software. They also examine general and industry-specific trends, developments, and issues.

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BI Maturity and Software Selection Perspectives
12/7/2011 4:54:00 PM
While new technology trends are invading the business intelligence (BI) space, technology shifts and hype do not necessarily equate to the ability to exploit the best tools for enhancing business performance. To select a best-fit BI solution, an organization needs to be able to realistically assess the maturity of its BI infrastructure. This allows them to discover where they are, what their BI requirements are, and how to determine the best BI solution or strategy. Download the full report now.

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Changing Trends in Regional Government Enterprise Solution Requirements
11/15/2011 10:17:00 AM
Download this report for in-depth analysis of the software priorities for regional and local governments, based on TEC software selection project data. Key issues include factors related to change, cloud computing, transparency and accountability, and collaboration and shared services. Also in this report: analysis of interviews with governmental clients of UNIT4, located in various areas of Western Europe and the US.

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MODX Web Content Management: Vendor Profile
10/20/2011 4:00:00 PM
Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services Josh Chalifour profiles MODX—its background, business practices, revenue streams, and community. MODX’s WCM systems, Evolution and Revolution, are being used for a significant quantity of sites around the world. Find out more in this report.

Read MODX Web Content Management: Vendor Profile

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How to Improve the Efficiency of Software Development for Cloud-based Environments
10/5/2011 4:06:00 PM
Download this report for insight into a new class of online technology innovations that fosters quick development of new cloud-based software and modernization of business-critical legacy systems. Also featured in this report: essential guidelines from Technology Evaluation Centers for overcoming the challenges of software development, and a detailed checklist for vetting a system’s ability to adapt to good software development practices.

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Managing Change in the Higher Education Sector
8/10/2011 4:28:00 PM
Higher education institutions are turning to software to help them deal with financial, organizational, and regulatory change. TEC surveyed higher education professionals to find out whether their software systems were able to address their most pressing challenges. We also assessed a vendor that emphasizes the change management capabilities of its software—UNIT4—to determine how well it supports change management challenges. Download this report for full results and analysis.

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Market Landscape Report: Enterprise Software for Advertising and Marketing Services
8/2/2011 4:09:00 PM
Enterprise resource planning (ERP) systems that address the needs of service industries such as advertising agencies represent a growing market. Although there are exceptions, business software vendors still approach the industry with a generalized set of functionality. This report aims to establish the areas of product functionality that this industry requires and identify a strategy vendors might take to improve the fit of their solutions to this market.

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The Three Pitfalls of Business Expansion—And How You Can Avoid Them
6/29/2011 1:39:00 PM
Growing businesses run into some classic difficulties that can be avoided with some foresight and the right technology. Learn about the three major problems you're likely to run into if your company is expanding--and how you can head them off before they cause serious damage.

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Vendor Spotlight: GMS Accounting and Financial Management System
5/2/2011 5:03:00 PM
In this spotlight report, TEC Research Analyst Aleksey Osintsev examines GMS Accounting and Financial Management System, which was specifically designed for not-for-profit organizations. Learn all about GMS’s customers and marketing positioning, and how the software addresses the challenges for not-for-profit accounting. Also featured is a high-level overview of GMS Accounting and Financial Management System functionality.

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Three Keys to Better Data-driven Decisions: What You Should Know... Right Now
4/29/2011 9:20:00 AM
The perception of most small to midsized business (SMB) executives is that most of the data they need to make decisions is available “in the computer system,” or at least locked away until the moment is right for it to be accessed and used. But what if your enterprise system has not been structured to track and report this information? What if this information or metric is not even defined? Download this TEC report to find out about the three keys to better data-driven decisions—and discover how an integrated enterprise system can help you jump-start a plan for accessing the right information at the right time.

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Vendor Spotlight: KANA Software
4/26/2011 5:13:00 PM
Welcome to TEC's Vendor Spotlight series. This installment focuses on KANA Software, a company founded in 1996 that has evolved from e-mail management into service experience management. See how KANA's software and service offerings help more than 600 customers manage the entire customer service lifecycle, from initial customer contact through to satisfaction survey responses or peer-to-peer sharing of the customer experience.

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