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TEC Industry Reports

These reports feature original research from TEC analysts. They cover a wide variety of topics related to selecting and using enterprise software. They also examine general and industry-specific trends, developments, and issues.

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CRM: Past, Present, and Future
Raluca Druta 9/25/2012 11:16:00 AM
Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and evolution of CRM with a view to defining the CRM of the future.

Read CRM: Past, Present, and Future

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Vistaar Technologies Asserts its Pricing Value Proposition
P.J. Jakovljevic 9/21/2012 11:04:00 AM
Vistaar, a newcomer to the B2B pricing management space, is quickly asserting its powerful analytic and planning capabilities. In this TEC Report, TEC principal analyst P.J. Jakovljevic looks at the strategic approach the vendor has taken to the development of its platform and applications, and speaks with the vendor’s product management expert Usha Lyer on Vistaar’s offerings, competitive landscape, and future plans.

Read Vistaar Technologies Asserts its Pricing Value Proposition

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Rimini Street: Third-party ERP Support Is an Idea Whose Time Has Come
P.J. Jakovljevic 9/13/2012 5:27:00 PM
What has made Rimini Street a leader in the third-party enterprise software service and maintenance (S&M) cottage industry? TEC principal analyst P.J. Jakovljevic offers up some reasons and speaks with Rimini Street’s senior VP Dave Rowe on the company’s winning product and service line capabilities and future moves, and gets Dave’s interesting perspective on the need for and explosive growth of third-party support.

Read Rimini Street: Third-party ERP Support Is an Idea Whose Time Has Come

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The IT Manager's Guide to Mobile Apps for Lines of Business
Jorge García 9/7/2012 10:19:00 AM
Organizations worldwide are incorporating mobile devices into their arsenal of work gadgets, using devices such as smartphones for tasks ranging from checking e-mails and text messages to accessing enterprise systems. In this report, TEC research analyst Jorge Garcia examines the benefits and challenges of mobile solutions and provides guidelines for a successful mobile app deployment for the organization's lines of business.

Read The IT Manager's Guide to Mobile Apps for Lines of Business

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Battery Ventures' Consona Tenure: Everybody Wins?
P.J. Jakovljevic 9/4/2012 2:19:00 PM
Battery Venture's investment in Consona Corporation was one of the last decade's best returns on investment (ROIs) by any private equity firm investing in enterprise software. And there has been a vehement denial of any presumed trade-off between Consona’s research and development (R&D) investment and making money. TEC principal analyst P.J. Jakovljevic takes a look at how this deal might’ve been a winning proposition for all parties.

Read Battery Ventures' Consona Tenure: Everybody Wins?

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Good Times for CombineNet, Strategic Sourcing Specialist
P.J. Jakovljevic 8/28/2012 10:40:00 AM
Most strategic sourcing software solution vendors nowadays offer spend analysis, contract management, and supplier performance management tools within their solution suites. CombineNet is unique in its status as a specialist, with a laser focus on strategic sourcing optimization and bid evaluations. CombineNet products provide the mechanism to negotiate the best deal that satisfies overall supply chain and the master company requirements.

Read Good Times for CombineNet, Strategic Sourcing Specialist

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Biopharma Contracts and Chargeback Systems: A Peek into the Market
Ted Rohm 8/20/2012 3:39:00 PM
Managing revenues, risk, and compliance is critical to the survival of biotech and pharmaceutical companies (biopharma). But the complexity of revenue management in biopharma, such as contract and chargebacks, is not handled by ERP solutions. This article looks at contracts and chargeback systems functionality for biopharma and how that could help companies in other industries effectively manage their revenue streams.

Read Biopharma Contracts and Chargeback Systems: A Peek into the Market

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PTC Windchill and Creo: 2012 State of Play
P.J. Jakovljevic 8/17/2012 9:08:00 AM
Principal TEC Analyst P.J. Jakovljevic is back--and so is his encyclopedic knowledge of all things software. In today's special report, P.J. gives you a comprehensive overview of the latest developments at PTC Windchill, and a look at what lies ahead for its flagship PLM products.

Read PTC Windchill and Creo: 2012 State of Play

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EMC Documentum: A Brief on Its Content Management Offerings in 2012
8/10/2012 5:01:00 PM
The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the information management landscape. In this report, TEC's director of knowledge services Josh Chalifour looks at the directions in which EMC is focusing its products and services, and how that relates to requirements you may have for your content management initiatives.

Read EMC Documentum: A Brief on Its Content Management Offerings in 2012

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Mobile BI Market Landscape Report
7/27/2012 2:43:00 PM
BI applications aim to provide users with the technology, analytics, and user experience features needed to improve the organization’s decision-making process, and many providers now offer mobile BI software features. This report is intended to guide you through the evolution of a number of mobile BI applications as well as to provide you with an analysis of information gathered from both the mobile BI vendor and user communities in your exploration of the mobile BI marketplace.

Read Mobile BI Market Landscape Report

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