| TOP WHITE PAPERS & CASE STUDIES THIS WEEK |
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Contact Management Software: Spotting the Differences
Vendor Guru (Links to vendor site)
Most successful customer relationship management (CRM) implementations begin with a quality contact management tool. This free guide examines the key differences between the three most popular contact management platforms in today's market: client-based, browser-based, and blended.
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8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
Salesforce
It's no secret that winning and retaining customers is the key to growth and success. But that's no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.
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7 Essential Steps to Security Risk Reduction
Qualys
As management visionary and author Peter Drucker once said, "You can't manage what you can't measure." No statement rings truer—especially when it comes to security risk reduction. By having an accurate depiction of your network, however, you can identify real-world security threats and learn how to evaluate your organization's ability to respond to them. Find out how, with these seven essential steps.
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Investing in Innovation: Gartner On-demand Webcast
SAP (Links to vendor site)
In today's marketplace, creating sustainable growth requires constant innovation. Innovations—in both product features and service delivery—are increasingly important as a means of differentiating yourself from the competition. Either you invest in innovations or risk losing market share to a competitor. In this webcast, you'll find out what's happening globally that makes investing in innovative technology important.
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Finance and Accounting Solutions Buyer's Guide for Small to Medium Enterprises
Inside Business Finance (Checklist/Buyer's Guide)
For large organizations, enterprise resource planning (ERP) systems promise big gains by helping grow revenue and increase productivity. But can ERP benefit small to medium businesses (SMBs) in the same way? This step-by-step guide includes important decision-making considerations, such as benefits and costs, across some of the top finance and accounting solution providers for small to midsize companies.
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How Your Business Can Thrive During an Economic Storm
SAP
Most businesses are impacted by the slow economy, but recessions and economic slowdowns don't last forever. Smart companies will be able to manage the challenges and emerge stronger and more vital for the experience. Discover how business process automation, a renewed focus on customer service, new tax opportunities, and other best practices can help your company shine in these tough economic times.
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