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NEWSLETTER
   Monday November 29, 2010 | Spotlight on CRM | Vol.3 Issue 140
Delivering Great Customer Service Is Simpler than You Think

With all the libraries written about customer service, you'd think it was as complex as rocket science. But when you get right down to it, delivering truly excellent customer service turns on one basic, easy-to-understand concept.

Microsoft Dynamics CRM has undergone tremendous growth in the last couple of years, and TEC Principal Analyst P.J. Jakovljevic knows why. Learn all about the market position, technology, and deployment options behind this highly successful CRM offering in P.J.'s in-depth two-part report.

Microsoft Dynamics CRM: Much More Than Meets the Eye: Part 1 | Part 2

Compare CRM Software Now
To compare CRM software based on your unique requirements, visit TEC's CRM Evaluation Center. It's fast and easy, and you'll get the results immediately.
Compare CRM Software Now
Top White Papers This Week
Focus Garbage In/Garbage Out: Getting Good Data Out of BI
Sage Do You Need a State-of-the-art ERP Solution?
SmartOrg Maximizing Product Development Value
PTC Economic Benefits of PLM-enabled Collaboration
SAP On-demand BI: A New Way to Achieve Corporate Goals
Symantec Aberdeen Research Brief: Web Security in the Cloud
IFS Selecting Manufacturing ERP for ISO 26000 Compliance
Verisign Using Extended Validation SSL to Increase Online Sales
Market News

The ABAS-USA One-day Upgrade Guarantee

Sterling, VA -- ABAS-USA is pleased to announce the One-day Upgrade Guarantee for abas ERP Users. The architecture and technical design of abas ERP ensures that modifications to the software will not affect the upgrade path. ABAS-USA has put into place a program that not only assures the 24-hour upgrade but guarantees it.

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Latest TEC Blog Post  New!
Cameleon Might Change Colors but Not Q2O/CPQ Purpose, Part 2

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Last updated 11/25/2010 1:46:47 PM