TEC - Technology White Papers for the Enterprise Market

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Technology White Papers & Case Studies for the Enterprise Market
 Executive White Papers & Case Studies Newsletter May 26, 2011        Vol. 4, No. 58 
TOP WHITE PAPERS & CASE STUDIES THIS WEEK
  Best Practices for Improving Performance in Your Contact Center
Focus Research
In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does you contact center stack up to the competition? Are you doing all you can to run a high-performing contact center that keeps customers happy and builds long-term relationships? In this guide, experts share their top 6 best practices for improving contact center performance.
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Three Truths to Guide SMBs
SAP
Recent changes in the economic environment have altered business fundamentals forever. Larger competitors want to capture the customers that SMBs previously were able to claim uncontested. Customers are becoming more knowledgeable and skillful in leveraging relationships. And financial resources may be less readily available. SMBs need to achieve the next level of efficiency and flexibility to ensure future success.
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Warehouse Management for Wholesale Distribution: Customer Demands Lead to New Opportunities
itelligence, Inc
Manufacturers and retailers are making great demands on their supply chains, and no one is better positioned to turn these challenges into growth opportunities than wholesale distribution companies. This white paper addresses how wholesalers can take advantage of these opportunities with an application that offers warehouse management features for even the most complex wholesale distribution environment.
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CRM Buyers Guide
CompareBusinessProducts.com
CRM, or Customer Relationship Management, is an essential tool in any modern business no matter its size. The primary purpose of CRM software is to manage all aspects of the relationship with existing and prospective customers. Get a quick start on your CRM purchase by researching the important issues and factors for your organization. This guide can help you find the right provider for your unique needs.
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Riverbed and EMC Deliver Capacity-Optimized Cloud Storage for Backup, Recovery, Archiving and DR
Riverbed Technology
Many innovative enterprises are turning to cloud storage to meet their data protection demands. This paper by Taneja Group explores the factors that are driving the move to cloud storage and then introduces a solution from Riverbed and EMC that enables organizations to perform cloud backup and replication at LAN-like performance that is as reliable and secure as local disk or tape at a lower cost. See how this solution can help you.
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What's Happening on Your Shop Floor?
Plex Systems
While many ERP software companies claim to support manufacturing companies, their solutions do little more than accounting, order entry, and other office tasks. They are not suitable for use on the shop floor. Fortunately, today's integrated enterprise resource planning (ERP) systems can provide the shop floor control and manufacturing execution systems (MES) functionality that manufacturers need. Find out more.
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MOST POPULAR
  Levelling the Playing Field: How Companies Use Data for Competitive Advantage
SAP
The Business Value of Business Intelligence
SAP
Best-in-class Marketers Drive Enhanced Customer Loyalty
SAP
more ...  

Our Directory of White Papers & Case Studies

 

 
• Accounting and Financial Management • Asset Management • Consulting and Services • Customer Relationship Management (CRM) • Data Management and Analysis • Development • E-commerce • Electronic Distribution and Storage • Enterprise Resource Planning (ERP) • Government and Legal • Health Informatics • Human Resources • IT Infrastructure • IT Monitoring and Management • Knowledge Management and Collaboration • Learning and Education • Office Application and Automation • Product Lifecycle Management (PLM) • Project and Process Management • Supply Chain Management (SCM)
 

Our Knowledge Bases
 

 
Accounting Systems • Business Intelligence (BI) and Business Performance Management (BPM) • Business Process Management (BPM) • Content Management • Customer Relationship Management (CRM)  • Enterprise Asset Management (CMMS/EAM) • Enterprise Financial Systems  • Enterprise Resource Planning (ERP) • Human Resources Management Systems (HRMS) • Information Security  • Learning Management • Linux, Open Source, and IT Services • Outsourcing • Product Lifecycle Management (PLM) • Project Portfolio Management (PPM) • Radio Frequency Identification (RFID) • Retail Systems  • Software Testing • Supply Chain Management (SCM)


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