TEC - Technology White Papers for the Enterprise Market
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Technology White Papers & Case Studies for the Enterprise Market
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| Executive White Papers & Case Studies Newsletter |
June 23, 2011 Vol. 4, No. 70
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| TOP WHITE PAPERS & CASE STUDIES THIS WEEK |
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Top Floor to Shop Floor: Business Insight for the Discrete Manufacturing Industry
SAP
To stay competitive, organizations are looking for ways to facilitate a smoother and more optimized global supply chain. But while companies are turning to business intelligence (BI) tools, many lack the ability to escape the gravity well of becoming data-rich while remaining information-poor. Learn how leading companies have eliminated the obstacles that hinder their ability to make better business decisions.
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Best-in-class Marketers Drive Enhanced Customer Loyalty
SAP
As companies try to escape the effects of the 2009 recession, a barrier to business growth is maintaining profitable long-term relationships with customers. This Aberdeen Analyst Insight explores how top-performing companies are capturing, integrating, managing, measuring, and acting on customer data throughout the customer life cycle in order to maximize customer loyalty and achieve best-in-class bottom-line results.
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Checklist: Best Practices for Managing Just-in-time Production
Focus Research (Checklist/Buyer's Guide)
Just-in-time (JIT) manufacturing is "not procrastination, but making a commitment once the scales are tipped in favor of certainty," explains Focus Expert Jerry Durant. How do you keep your company from falling prey to the "deer-in-the-headlights" syndrome and suffering from decision failures? Download this JIT checklist for the top seven best practices for managing JIT manufacturing.
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Vendor Spotlight: KANA Software
Technology Evaluation Centers
Welcome to TEC's Vendor Spotlight series. This installment focuses on KANA Software, a company founded in 1996 that has evolved from e-mail management into service experience management. See how KANA's software and service offerings help more than 600 customers manage the entire customer service lifecycle, from initial customer contact through to satisfaction survey responses or peer-to-peer sharing of the customer experience.
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Symantec 2011 SMB Disaster Preparedness Survey: Global Results
Symantec
For the second year, Symantec's SMB Disaster Preparedness Survey revealed that small to medium businesses (SMBs) are not taking disaster preparedness for their computer and networking systems as seriously as they should. Most SMBs don't take action to prepare for disasters until after they have experienced loss from downtime, and this lack of preparation has a significant impact on their customers and their business.
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Most Overlooked Features when Buying a Business Phone System
CompareBusinessProducts.com
When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don't overlook these commonly forgotten features. This guide details such features as conferencing, auto attendant, mobile extensions, and many other valuable features.
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