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NEWSLETTER
Friday, June 23, 2006  Volume 4, Issue 1882
Get The Facts …
Is Your Store Customer-centric?
by James E. Dion
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference between simply serving a customer and centering on a customer's specific needs and satisfaction.
 
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Featured White Papers & Case Studies
On-demand Security Audits and Vulnerability Management Synchronization of Stores and Warehouses: Closing the Profit Gap
Spyware versus Viruses 17 Rules of the Road for Customer Relationship Management
Seven Ways to Immediately Increase Order-Fulfillment Speed: Keeping the Customer Satisfied in an Age of Increasing Demand Improve the IT Event Resolution Process
Tame the Two-headed Monster: Cost Efficiency and Revenue in Customer Service Future-proof Your Test Assets: Protecting Against Obsolescence

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Related Articles and Current Research Notes
Federal Procurement Essentials: Sealed Bidding
Using Demand to Modulate Consumer Packaged Goods Supply Networks
IT Governance and Project Portfolio Management: Vendor Delivers a Phase-based Approach
Managing the Overflow of E-mails
BLM—Buzzword Lifecycle Management
LIVE Events
Title Date Time Presenter  
Intuitive ERP: Solutions for Mid-Market Manufacturers to Take Full Advantage of Microsoft .NET Technology
6/23/2006
10:00 am PST
 Intuitive Manufacturing Systems Register
Exact Business Analytics Putting Power, Functionality and ROI in the Hands of Business Managers
6/26/2006
2:00 pm CDT
 Exact Software Register
On Demand Project Portfolio Management for the Mid Market
6/27/2006
9:00 am PDT
 Project Arena, Inc. Register
Webcast for Service-Driven Firms: Maximize Performance and Profitability
6/27/2006
11:00 am PDT
 Epicor Register
How good is your company at getting new products to market?
6/28/2006
1:00 pm EST
 Manufacturing Business Technology Register
Taking Control: Project Management in Exact Software: featuring Macola ES and Exact e-Synergy
6/28/2006
2:00 pm EST
 Exact Software Register
HR Data Warehouse From Design to Build to Analysis
7/12/2006
11:00 am CDT
 IHRIM Register
Accelerating enterprise software adoption and user productivity with Oracle’s User Productivity Kit
7/13/2006
9:00 am PST
 MSS Technologies, Inc Register
SmallBusinessVision – A Gartner Event
7/25/2006
all day
 Gartner Register
IHRIM’s Managing for Success: Essentials for Managing Vendor Relationships
8/17/2006
all day
 IHRIM Register
CRM Certification Course from BPT Partners, Washington DC
9/19/2006
all day
 BPT Partners Register
 
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Last updated 6/22/2006 12:56:01 PM