Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In today's feature podcast, find out about the unique implementation requirements of ERP systems for professional service organizations, as well as the role technology plays in running a successful service business.

Here's an example of a professional services firm that got it right when it went looking for a new enterprise solution. Find out how making the right choice enabled the company to enjoy improved functionality, a 22 percent reduction in maintenance costs, better software performance, and streamlined business processes.

Our virtual company, TurtleSpice, is still in the thick of selecting a new ERP solution. Today's installment presents new roadblocks and new choices, and it's your turn to cast your vote on what you think the company should do next.