Exchange Server 2010 and C2C ArchiveOne: A Feature Comparison for E-mail Archiving E-mail archiving is critical for server performance, reducing storage, compliance, and litigation support. Exchange 2010 offers basic e-mail archiving. This comparison looks at the features of Exchange against an advanced e-mail archiving solution. The key differentiators include advanced user interface, support for smart phones, e-discovery, e-mail retention, and PST discovery and management. Read more in this comparison.
Read More
Databases and ERP Selection: Oracle vs. SQL Server The database is an essential component of enterprise applications such as enterprise resource planning (ERP) and enterprise asset management (EAM). This white paper outlines the advantages and disadvantages of the Oracle and Microsoft SQL Server database platforms. How do the two compare when it comes to reliability, scalability, and total cost of ownership (TCO) when integrated with enterprise software?
Read More
Purchasing CRM for Contact Centers Every business is in business to generate revenue. The more revenue generated, the happier everyone is. A company's call center is no different. But how do you manage your call center to run as efficiently and productively as possible? While CRM software will represent an investment when initially implemented, it offers the possibility for a favorable return on investment. See how a CRM solution can benefit your call center.
Read More