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Newsletter Archives

The TEC Newsletter is packed with articles, reports, white papers, and case studies; links to podcasts and webcasts; and listings for live events. Our research covers a variety of topics, including enterprise trends, market news, management information, and product and vendor reviews. Scroll down to read past newsletters. Not subscribed yet? What are you waiting for? Register for free today.

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The Best ACT! Is Still to Come
8/31/2004 12:00:00 AM
After a long history as a contact management and relationship tracking tool, ACT! 2005, is expanding to offer more sales force automation features for small to midsize businesses. Now available in a workgroup version, it offers new templates, enhanced opportunity management, additional security, contact record permissions, group scheduling features, and new quote generation functionality. Technical improvements include an SQL database and a complete .NET platform positioning ACT! for total Internet accessibility. The balance of power will surely shift in the competitive landscape as ACT! 2005 covers SME CRM areas currently marked by competitors such as Goldmine and MS CRM.

Read The Best ACT! Is Still to Come

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Process Manufacturers--Great Batch, Every Batch
8/30/2004 12:00:00 AM
If you run one hundred batches, some will be great, some will be terrible. But what causes some to be great and some to be terrible? Knowing the answer to that question can mean no more terrible batches, many more great ones, and making more money.

Read Process Manufacturers--Great Batch, Every Batch

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HIPAA-Watch for Security Speeds Up Compliance - Part Two: Phase III and IV, and Product and User Recommendations
8/28/2004 12:00:00 AM
Once the user defines compliance case boundaries and establishes the data criteria in Phases I and II, the HIPPA-Watch for Security tool begins Phase III by launching the risk analysis engine, and concludes with Phase IV, which generates the report. Using the HIPPA-Watch for Security tool can help an organization comply with the Final Security Rule and help companies understand which safeguards can generate a greater return on investment.

Read HIPAA-Watch for Security Speeds Up Compliance - Part Two: Phase III and IV, and Product and User Recommendations

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HIPAA-Watch for Security Speeds Up Compliance - Part One: Vendor and Product Information
8/27/2004 12:00:00 AM
HIPAA-Watch for Security is a tool designed to guide organizations through the risk analysis required by the Health Insurance Portability and Accountability Act (HIPAA) compliance process (US). Relevant Technologies, a leading security research and advisory firm, evaluated HIPAA-Watch for Security to verify how well it performed in guiding organizations through the HIPAA security risk analysis process.

Read HIPAA-Watch for Security Speeds Up Compliance - Part One: Vendor and Product Information

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Interface Software Expands Its CRM Functionality
8/26/2004 12:00:00 AM
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction 5 reinforces Interface Software's customer relationship management offering in response to its customer requirements and work processes. Interface Software targets particularly accountants, financial services, law firms, and management consultants.

Read Interface Software Expands Its CRM Functionality

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Offshore Outsourcing: Is There a Method to the Madness? - Planning for Offshore Outsourcing
8/25/2004 12:00:00 AM
Organizations considering the offshore outsourcing of processes, including technology development; finance and accounting; claims processing etc., should seriously consider adopting a proven methodology before implementation. This will minimize risk and maximize the return associated with offshore outsourcing and will help create a successful venture. Any adopted offshore outsourcing methodology should be based on input from multiple organizations; hands-on experience; and should include some discrete phases. These phases include (a) planning, (b) partner selection, and (c) a path to productivity that can be adopted by organizations, both large and small.

Read Offshore Outsourcing: Is There a Method to the Madness? - Planning for Offshore Outsourcing

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Selecting a PLM Vendor
8/21/2004 12:00:00 AM
PLM enterprise applications should not be selected in a vacuum. The needs and requirements of multiple departments and even business partners must be represented in the documented requirements and also on the selection team, which should attempt to examine different functions and methods involved in critical areas.

Read Selecting a PLM Vendor

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Provia Tackles RFID in a Twofold Manner - Part Eight: Challenges and User Recommendations
8/20/2004 12:00:00 AM
There are some indications that the main burden for RFID compliance will fall on suppliers, and not on retailers. Thus, these companies should start evaluating RFID technology soon as to avoid paying exorbitant compliance costs, in the nick of time or ensuing penalties due to their noncompliance after the deadline.

Read Provia Tackles RFID in a Twofold Manner - Part Eight: Challenges and User Recommendations

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Provia Tackles RFID in a Twofold Manner - Part Seven: WMS Market Impact
8/19/2004 12:00:00 AM
Since the warehouse is no longer merely a static storage facility, it now has to use real time data to closely match supply to demand, eliminate the need to hold excess inventory, and increase the flow of goods throughout the supply chain.

Read Provia Tackles RFID in a Twofold Manner - Part Seven: WMS Market Impact

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Provia Tackles RFID in a Twofold Manner - Part Six: Market Impact
8/18/2004 12:00:00 AM
Recently delivered products like ViaView, a product that combines supply chain visibility, event management, and decision support, or FourSite WMS product, designed specifically for the 3PL industry, show that Provia is adept at leveraging its position to generate new forms of revenue.

Read Provia Tackles RFID in a Twofold Manner - Part Six: Market Impact

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