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Newsletter Archives

The TEC Newsletter is packed with articles, reports, white papers, and case studies; links to podcasts and webcasts; and listings for live events. Our research covers a variety of topics, including enterprise trends, market news, management information, and product and vendor reviews. Scroll down to read past newsletters. Not subscribed yet? What are you waiting for? Register for free today.

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Mainstream Enterprise Vendors Begin to Grasp Content Management - Part Two: Background & Lessons Learned
11/12/2004 12:00:00 AM
The requirement for robust PCM is finally being recognized among chief information officers (CIO) and IT managers, who are looking to create and manage a centralized repository of rich product content, and also by many enterprise vendors.

Read Mainstream Enterprise Vendors Begin to Grasp Content Management - Part Two: Background & Lessons Learned

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Mainstream Enterprise Vendors Begin to Grasp Content Management - Part One: PCM System Attributes
11/11/2004 12:00:00 AM
Enterprises are becoming painfully aware of the need to clean up their structured data and unstructured content acts to capitalize on more important efforts like regulatory compliance, globalization, demand aggregation, and supply chain streamlining.

Read Mainstream Enterprise Vendors Begin to Grasp Content Management - Part One: PCM System Attributes

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Atrion User Conference Highlights Need for Regulatory Compliance in PLM
11/10/2004 12:00:00 AM
The Atrion International User Group met in Montreal, Quebec (Canada) to discuss ways to improve regulatory compliance for their respective companies. At the conference, Atrion presented a vision and product strategy to their customers that will provide critical regulatory and compliance capabilities needed to support the product life cycle. The conference pointed out the importance of regulatory compliance as an important element of a product lifecycle management (PLM) strategy, and the role that environmental health and safety (EH&S) plays in protecting PLM value.

Read Atrion User Conference Highlights Need for Regulatory Compliance in PLM

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CRM: Creating a Credible Business Case and Positioning It with the CEO - Part Two: Linking CRM with Organizational Direction
11/9/2004 12:00:00 AM
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to assess results and declare success.

Read CRM: Creating a Credible Business Case and Positioning It with the CEO - Part Two: Linking CRM with Organizational Direction

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CRM: What Is It and Why Do It? - Part One: Historical Background
11/8/2004 12:00:00 AM
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that support customer-facing functions and management decision making. That may capture the essence of what CRM is, but it does not begin to capture why an end user organization should invest significant resources to pursue such an initiative.

Read CRM: What Is It and Why Do It? - Part One: Historical Background

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Differences in Complexity between B2C and B2B E-commerce
11/6/2004 12:00:00 AM
Business-to-business (B2B) selling has proven to be more intricate than business-to-consumer (B2C) selling, as B2B involves dealing with longer-term contracts and complex products with specific requirements that are not needed in the consumer world.

Read Differences in Complexity between B2C and B2B E-commerce

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SSA Global--The Right Product Strategy
11/5/2004 12:00:00 AM
SSA Global's Client Forum has reinforced our impression that the vendor's product strategy is an effective strategy that addresses the realities of today's market. However, the execution is not without challenges. Although we found confusion on the part of a few, customers appeared supportive of the SSA strategy.

Read SSA Global--The Right Product Strategy

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Not All Acquisitions Happen: JDA and QRS - Part Two: Market Impact
11/4/2004 12:00:00 AM
The QRS acquisition by JDA would have eventually brought together two providers of complementary e-commerce products that would help retailers, manufacturers, and suppliers manage and sell their products to other companies and customers on-line. JDA now remains on its own to define a revised PIM/GDS strategy.

Read Not All Acquisitions Happen: JDA and QRS - Part Two: Market Impact

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Not All Acquisitions Happen: JDA and QRS - Part One: Event and Market Impact
11/3/2004 12:00:00 AM
Recent QRS' announcement that it has terminated its agreement to merge with JDA Software, while, in a separate announcement, it stated that it will be acquired by Inovis for a $16 million (USD) higher price, might have more ramifications for JDA than merely an "unrequited love".

Read Not All Acquisitions Happen: JDA and QRS - Part One: Event and Market Impact

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Selecting an Outsourcing Provider--Art or Science?
11/2/2004 12:00:00 AM
Many companies base their outsourcing provider selection on only one aspect of the outsourcing relationship. Some decide on a perception of cultural fit and on the rapport and relationship developed during the sales cycle between the company's senior management and the outsource provider's sales representative and executive team. A number of companies drive their selection process via a checklist-driven, skill-matching process that attempts to find and select the best fit, while other companies select their provider based solely or primarily on price. With many different aspects to consider, how can a company ensure they have made the right choice in selecting an outsourcing provider? 1. Defining the Problem 2. Where to Begin 3. Key Success Factors 4. Selection Process 5. Recommendations

Read Selecting an Outsourcing Provider--Art or Science?

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