Making complex decisions based on experience, intuition, and information scattered about the organization can spell trouble, or worse—disaster. If you’ve ever considered using a decision support system (DSS), but were afraid of losing control of the decision-making process, relax. That’s just a DSS myth—one of three we dispel here.
When financial services provider Global Refund set out to replace their antiquated customer relationship management (CRM) system, the company found an easy way to shave months off the process while evaluating a larger list of vendors than they ever thought possible. How did they manage to do it? Find out here.
Given the realities of a tough economy, ferocious global competition, supply chain uncertainty, and shrinking product life cycles, sales and operation planning (S&OP) is a hot topic these days. So, today we offer you an analysis of the key success factors of deploying S&OP solutions and approaches.