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Newsletter Archives

The TEC Newsletter is packed with articles, reports, white papers, and case studies; links to podcasts and webcasts; and listings for live events. Our research covers a variety of topics, including enterprise trends, market news, management information, and product and vendor reviews. Scroll down to read past newsletters. Not subscribed yet? What are you waiting for? Register for free today.

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Malware Security Report: Protecting Your Business, Customers, and Bottom Line
9/30/2010 3:00:00 PM
Unfortunately, malware code is not easily detectable and may infect Internet users’ computers when they simply browse a Web site. This white paper will help you understand malware threats and how they can impact your business. You’ll how criminals infect Web servers to make malware distribution possible, as well as techniques administrators can use to detect when and how attackers have compromised Web servers.

Read Malware Security Report: Protecting Your Business, Customers, and Bottom Line

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The Productivity Pyramid: Epicors Approach to Increased Efficiency and Collaboration
9/28/2010 6:00:00 PM

Epicor’s Productivity Pyramid is composed of three complementary solutions designed to bring people, processes, and applications closer together—all in the cause of enhanced business efficiency and collaboration. Today, TEC Principal Analyst P.J. Jakolvjevic examines Epicor Portal, the first of the three pillars of the pyramid.

Integrated steel plants have complex manufacturing processes that involve three distinct types of manufacturing. Learn about steel producers’ special needs—and the software functionality required to support them.

Read The Productivity Pyramid: Epicors Approach to Increased Efficiency and Collaboration

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Pros and cons of VoIP phone systems
9/27/2010 5:00:00 PM
Your company has decided to upgrade its phone systems to voice over internet protocol (VoIP), but do you know which VoIP system will serve your company best? Identifying the right VoIP technology will ensure that all your growing needs are meet at the optimal price. This guide illustrates the differences between two VoIP technologies and can help you identify the best phone system technology for your business needs.

Read Pros and cons of VoIP phone systems

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Pricing Solutions: Your Key to Increased Margins and Profits
9/26/2010 12:10:00 PM

B2B companies under-invest in pricing strategies, resulting in lost profits and customers. In this special report from P.J. Jakovljevic, learn how one vendor— Zilliant—designed pricing solutions to help you increase margins and improve business performance.

Want to learn more about business intelligence (BI), but aren’t quite clear on what OLAP cubes, data warehouses, dashboards, and scorecards are? Relax, help has arrived. Here’s an opportunity to learn all about modern BI solutions in clear, straightforward language.

Finally...

Manager of Analyst Services, Sherry Fox, shares her observations on Turkish business solutions vendor BIS, whose ProStaff solution recently became TEC Certified.

Read Pricing Solutions: Your Key to Increased Margins and Profits

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The Best-of-class Financial Systems Strategy: An Alternative to ERP Platforms
9/24/2010 6:00:00 PM
This white paper features insight from the UNIT4 group about issues facing companies that need an adaptable financial system but not necessarily a full-blown enterprise resource planning (ERP) solution. Also included are TEC’s suggestions for identifying financial system functionality that supports your organization’s changing processes, and a checklist for soliciting such information about enterprise software solutions.

Read The Best-of-class Financial Systems Strategy: An Alternative to ERP Platforms

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Protecting Your Company's Internet Connection from Bandwidth Bandits
9/24/2010 5:30:00 PM
IT managers need to establish policies for Web use in the workplace. This paper discusses how Internet bandwidth is a finite and expensive resource that needs protection from spammers, criminals, hackers, time-wasters, and employee misuse. Not only is it expensive and limited but it is a vital business tool. Discover the true cost of Web use and misuse, and learn the steps you can take to reclaim your company’s Internet.

Read Protecting Your Company's Internet Connection from Bandwidth Bandits

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Reference Guide to Process ERP Features and Functions
9/23/2010 7:00:00 PM

To get the right process enterprise resource planning (ERP) software, you have to know which features and functions are essential to your manufacturing operation. So here is a handy guide to process ERP functionality—exactly what you need to make sure the ERP software you select supports everything you want it to.

Looking for a hidden gem in spend management and e-procurement software? TEC Principal Analyst P..J. Jakovljevic recently found it in PROACTIS—and here are his observations on this successful UK vendor’s customer base and portfolio of solutions.

Read Reference Guide to Process ERP Features and Functions

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Leveraging Web 2.0 Social Media to Improve the Customer Experience
9/22/2010 6:00:00 PM
With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve success.

Read Leveraging Web 2.0 Social Media to Improve the Customer Experience

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The Flight to Europe that Wasnt: Why We Cant Always Trust Computer-based Information
9/21/2010 5:00:00 PM

We tend to trust the information that computers feed us—but should we blindly believe what we see on our screens? TEC Analyst Aleksey Osintsev’s recent experience with a “phantom” transatlantic flight raised this question in his mind—as it will in yours. Read about the flight that wasn’t, and then decide if we need to be more critical about computer-based information.

Is Siemens’ new high definition product lifecycle management (HD-PLM) a winner for the fashion industry? TEC Analyst Kurt Chen offers his observations on the question, as well as a look at fashion’s special design and product development needs.

Read The Flight to Europe that Wasnt: Why We Cant Always Trust Computer-based Information

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CRM Without Compromise: a Strategy for Profitable Growth
9/21/2010 11:20:00 AM
Customer relationship management (CRM) is a customer-centric business strategy—not a technology. However, IT is a critical element of this strategy, not just to understand customer needs but to reshape business processes to meet customer expectations and empower employees to best serve the customer. Learn how CRM can help your business drive growth, maintain operational excellence, and enhance competitive agility.

Read CRM Without Compromise: a Strategy for Profitable Growth

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