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Newsletter Archives

The TEC Newsletter is packed with articles, reports, white papers, and case studies; links to podcasts and webcasts; and listings for live events. Our research covers a variety of topics, including enterprise trends, market news, management information, and product and vendor reviews. Scroll down to read past newsletters. Not subscribed yet? What are you waiting for? Register for free today.


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Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+
1/24/2010 1:00:00 PM

If you like a good challenge, here’s one based on a real-life selection project. Two popular CRM solutions (CDC Pivotal CRM and. NetSuite CRM+) are closely ranked in functionality in our CRM Evaluation Center based on “flat”, non-prioritized ratings. Your challenge is to poke around the CRM Evaluation Center and figure out why the solution that appears to be the stronger of the two is not necessarily the client’s best choice.

Failure to properly define business requirements is the biggest single cause of software selection and implementation failure. Click here for some handy advice on how to get this critical part of the process right.

Read Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+

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Staying Tax Compliant: Navigating the Voluntary Disclosure Agreement Process
1/22/2010 8:00:00 PM
Staying compliant with state transaction tax collection requirements is like navigating a mine field. Slipping out of compliance is easy—and you might also discover you’ve been out of compliance in one or more tax jurisdictions. You can reduce your liability and go forward with a clean slate through a voluntary disclosure agreement (VDA). Learn the ins and outs of the VDA process and the benefits you’ll gain.

Read Staying Tax Compliant: Navigating the Voluntary Disclosure Agreement Process

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TEC Spotlight Report: Sage Accpac ERP
1/22/2010 5:40:00 PM

The glue that holds together an organization’s complex, global, and highly interconnected supply chain is e-commerce. To learn how you can make e-commerce work for your company across suppliers, logistics providers, and international boundaries, click here.

The challenge of e-commerce is using technology to help you understand your customers better—and turn one-time purchases into life-long relationships. Click here to learn about e-commerce initiatives that can help your company succeed at the tricky business of selling to consumers on the Web.

Interested in harnessing the power of Web 2.0 to increase sales and your bottom line? Find out how to pull it off here.

Read TEC Spotlight Report: Sage Accpac ERP

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How Can You Reshape Your Supply Chain Network?
1/21/2010 11:40:00 PM

The glue that holds together an organization’s complex, global, and highly interconnected supply chain is e-commerce. To learn how you can make e-commerce work for your company across suppliers, logistics providers, and international boundaries, click here.

The challenge of e-commerce is using technology to help you understand your customers better—and turn one-time purchases into life-long relationships. Click here to learn about e-commerce initiatives that can help your company succeed at the tricky business of selling to consumers on the Web.

Interested in harnessing the power of Web 2.0 to increase sales and your bottom line? Find out how to pull it off here.

Read How Can You Reshape Your Supply Chain Network?

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ITIL in Tough Economic Times
1/20/2010 6:20:00 PM
Are you looking for new inspiration to move forward with ITIL in these tough economic times? Join us as we talk with Erin Casteel, solutions architect with BMC Software, and draw on Erin's wealth of experience as an ITIL consultant. Learn how you can avoid reinventing the wheel, what it really means to sell ITIL in the organization, and why it pays to find opportunities in times of crisis.

Read ITIL in Tough Economic Times

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Accpac: Get the Lowdown on a Legendary Accounting Software
1/19/2010 5:20:00 PM

Want the lowdown on Accpac, the remarkably successful accounting solution for small and midsized businesses (SMBs)? There’s no better place to get it than in TEC’s Spotlight Report. You’ll learn about Accpac’s history, functionality, market position, competitors, and the challenges that lie ahead for this legendary software application that’s been around since the 1970’s.

There’s still hundreds of billions in economic stimulus funds available in the US, but to get at it you have to deal with a myriad of compliance and reporting requirements. TEC’s Principal Analyst PJ Jakovljevic takes a look at those requirements, as well as how solutions from Deltek can help you get some of that government money flowing your way.

How can a customer relationship management (CRM) solution help your company successfully pass through each stage of its development, and help ensure it enjoys a healthy and profitable business life cycle? Click here to find out.

Read Accpac: Get the Lowdown on a Legendary Accounting Software

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Making PLM Work in the Enterprise
1/19/2010 9:40:00 AM
Developing, launching, supporting—and profiting—from new products is a challenge. You need to integrate business processes and product data across the product development, data management, design, and analysis applications that make up the extended product lifecycle management (PLM) suite. If you’re looking to identify best-in-class approaches to integrating disparate applications, this report can help you get started.

Read Making PLM Work in the Enterprise

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Sage SalesLogix v7.5.2: An Analyst's View
1/17/2010 1:00:00 PM

The new version of SalesLogix v7.5.2 is out—and TEC analyst Gabriel Gheorghiu recently viewed a webinar detailing improvements over the previous release, as well as an overview of the mobile version. For Gabriel’s impressions of the latest incarnation of this popular customer relationship management (CRM) solution, as well as a link to the webinar, click here.

Smart companies know that true CRM success comes from being fanatically data-driven. That sounds like good advice, but what exactly does it mean, and how can your company achieve it? Find out here.

Here’s a white paper with a name that says it all: Using to CRM Sell More. If boosting sales and revenues is high-up on your agenda, you ought to check this out.

Read Sage SalesLogix v7.5.2: An Analyst's View

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PLM Fundamentals: A Framework for Approaching PLM Initiatives
1/15/2010 5:30:00 PM

Continuing with our look at PLM vendors and lean product development (LDP), today’s report focuses on PLM software from prominent industry player Siemens. Get an analyst’s view of a comprehensive array of PLM offerings that not only support the concepts of lean, but also help reduce the complexities of developing new products.

TEC’s Principal Analyst PJ Jakovljevic’s chronicle of Oracle’s drive to conquer the enterprise resource planning (ERP) mid-market examines the software giant’s most likely obstacle: competition from SAP’s Business All-in-One. Find out more about the battle of the ERP titans—and what’s in it for your small or midsized company—here.

Here’s a ground-up approach to finding the right PLM solution—one that will bring you the return on investment (ROI) you want—and the kind of improvements that will most benefit your organization.

Read PLM Fundamentals: A Framework for Approaching PLM Initiatives

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SaaS is Hot, but is it Right for You?
1/15/2010 3:00:00 PM
For IT departments drowning in complex and expensive software maintenance chores, the software-as-a-service (SaaS) model can ease the burden. SaaS reduces complexity by outsourcing most of the infrastructure needed to run software applications, and reduces costs by charging only for what is consumed. But you can also adopt a hybrid SaaS model, in which some systems are outsourced and others are kept in-house. Learn more.

Read SaaS is Hot, but is it Right for You?

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